Payment Lifecycle Analyst

Job Description

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Analyst within JPMorgan Chase, you will have the opportunity to play a crucial role in managing fund transfers and payments. This role provides a unique chance to work with both financial and non-financial institutions, enhancing your skills in SWIFT, Cheques, and Manual Instruction processing. Your responsibility will not only be limited to processing but also leading the day-to-day operational activities, providing a platform for leadership and growth. Job Responsibilities Process Swift/ISO payments, including Local FX, serial, and cover payments. Clear cheques, including Inward, Outward, and Collection products. Support payment activities such as manual instruction validation, Nostro Recon, EOD Reconciliation, Fund control Checks, etc. Monitor process mailbox and manage queries/escalations. Monitor and clear processing queue. Maintain accuracy in production. Perform quality checks on a regular basis. Follow regulatory and process requirements and maintain Standard Operating Process. Ensure exception procedures are followed for every process deviation. Complete assigned tasks within expected timelines. Ensure TAT is met for processes handled. Coordinate with stakeholders, including service/product and regional management. Maintain MIS/productivity tracker. Ensure timely escalation is performed in case of issues. Assist PVT during weekends (as and when required). Required Qualifications, Skills and Capabilities Knowledge of SWIFT / ISO Cheque product. Knowledge in Nostro recon and monitoring Work experience of minimum 6 years in similar role/function. Graduate and above. Flexibility in working hours / days. Should be familiar with AI tools.