Payment Analyst

The role involves working with customer segments and behavioral data to identify opportunities for enhancing approval rates, reducing friction, and balancing risk across different user profiles and markets. You should have strong technical proficiency in analytics tools such as Tableau, SuperSet, etc., and SQL/NoSQL databases. Advanced SQL skills for complex queries, performance tuning, and transaction-safe data manipulation are essential. Proficiency with AWS Athena for querying large datasets in S3 using optimized, cost-effective practices is also required. Additionally, you should possess business-oriented thinking skills that allow you to connect analytical work with broader business outcomes, understanding how data impacts approval rates, revenue, and customer experience. Collaboration and cross-functionality are key, as you will be working across teams like Marketing, Monetization, Engineering, Finance, and Customer Care to foster shared understanding and collective problem-solving. Nice to have qualifications include experience with online subscription business models, knowledge of recurring revenue dynamics, churn management, and retention strategies, as well as an understanding of key metrics like LTV and MRR crucial for sustainable subscription growth. External communication skills are also beneficial for articulating technical and performance issues clearly, collaborating on investigations, and driving resolution while maintaining productive, professional relationships. Working with the company offers impactful work that directly shapes the future of the organization. You'll be part of an innovative environment that encourages trying new things and pushing the envelope in EdTech. The role provides freedom with a flexible work arrangement either remotely or in a hybrid setup from one of the company's offices in Cyprus or Poland. Health benefits include a health insurance package for hybrid mode and a health corner in the Cyprus office. AI solutions like Cursor, Claude Code, Chat GPT subscription, and other tools are part of the work environment. Competitive salary, flexible paid time off with 21 days of annual leave and 10 bank holidays, and a collaborative culture working alongside passionate professionals complete the benefits package. The company is excited to review your CV for this role.,