Patient Relationship Executive

Vijaya Diagnostic Centre

3 - 4 years

0 - 1 Lacs

Hyderabad

Posted:23 hours ago| Platform:

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Skills Required

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Patient Relationship Executive to join our team at Vijaya Diagnostic Centre. The ideal candidate will have 1-4 years of experience in the healthcare industry, preferably in patient relationship management.

Roles and Responsibility

Develop and implement effective patient relationship strategies to enhance customer satisfaction.
Build and maintain strong relationships with patients, families, and healthcare professionals.
Provide exceptional patient care and support through various communication channels.
Collaborate with internal teams to ensure seamless patient services and experiences.
Identify and address patient concerns promptly and professionally.
Maintain accurate records of patient interactions and feedback.

Job Requirements

Proven experience in patient relationship management or a related field.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Strong analytical and organizational skills with attention to detail.
Familiarity with healthcare industry standards and regulations.
Ability to maintain confidentiality and handle sensitive information with discretion.

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