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Sir Hn Reliance Foundation Hospital
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Patient Experience Executive -IPD /OPD

Patient Experience Executive -IPD /OPD

Sir Hn Reliance Foundation Hospital

2 - 7 years

|

4 - 9 Lacs

Posted:2 hours ago| Platform:

Apply

Skills Required

service quality monitoring communication skills problem resolution patient relationship management hospital operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

2 years experience, preferably in hospital sector

Graduate

Brief Job Responsibilities:

Execute the Patient Experience Service Delivery Model for Customer Excellence across IPD/ OPD.
Ensure that the customer/guest/patients is an informed user of the services across IPD/ OPD
Execute programs to improve the quality of customer care across the IPD/ OPD
Ensure correct & error free billing
Schedule appointments of IP/ OP / EHC as per patient s requirements

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Sir Hn Reliance Foundation Hospital

Healthcare

Mumbai

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