Patient Counselor- IVF Centre

About the company: Risaa IVF is a network of 10 IVF clinics located in India, Nepal, and Bangladesh, with its headquarters in New Delhi. Risaa IVF is backed by India’s leading IVF specialist Dr. Rita Bakshi, along with a dedicated team committed to providing a warm and understanding environment as you seek fertility diagnosis and treatment. Established in 2012, Risaa IVF offer state-of-the-art IVF Lab equipped with the latest world class technology. Position: Female Patient Counselor Experience Required: 2 Years in IVF/Hospital Setting) Job Summary:Essential Functions/Job Duties: · Collaborate with sales professionals to achieve 100% customer satisfaction for assigned accounts · Maintain the CRM system with accurate customer and pipeline information for assigned accounts Job Description · Follow up with clients and systematically convert leads into sales. · Counsel and co-ordinate patient care. · Follow up and co-ordinate the treatment plan for patients. · Maintain patient follow-up sheets. · Handling calls and emails, including online inquiries. · Perform all office co-ordination-related tasks. · Register patients and explain the location and available facilities to help them choose the appropriate treatment centre. · Inform patients about the modern IVF treatment methods and associated costs. Key Skills · A minimum of 2 years of experience in an IVF Centre or office co-ordination. · Basic computers proficiency (MS Word, Excel, PowerPoint & Internet surfing). · Excellent communication skills and convincing power. · Previous experience in healthcare is preferred. Job Type: Full-time · Interview Type: Walk-In · Location: H-6, 2nd Floor, Green Park Main Market, Above Toothsi Clinic, New Delhi-110016 · Salary: Best in the Industry Application Process: Please share your CV at remant@risaaivf.com Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person