Patient Co-ordinator

Job Description: Patient Coordinator

Position Title: Patient Coordinator
Department: Front Office / Patient Services
Reporting To: Operations Manager
Employment Type: Full-Time
Location: Malar Hospital, Hosur

Job Purpose:

To act as a liaison between patients and the hospital, ensuring smooth communication, efficient services, and overall patient satisfaction throughout their stay or visit.

Key Responsibilities:

• Greet and assist patients and their families in a courteous and professional manner
• Coordinate patient admissions, discharges, and transfers as per protocol
• Guide patients through procedures, billing, diagnostics, and consultation flow
• Act as a single point of contact for patients regarding treatment updates, scheduling, and follow-ups
• Coordinate between departments (doctor’s consultation, nursing, diagnostics, pharmacy, billing, etc.) for timely service
• Handle patient complaints, feedback, and grievances professionally and escalate when necessary
• Maintain accurate patient records, files, and necessary documentation
• Assist in explaining hospital policies, services, and costs to patients and caregivers
• Ensure VIP and international patient protocols are followed (if applicable)
• Maintain confidentiality of patient data and uphold hospital ethics at all times

Qualifications & Skills:

• Any graduate degree (Healthcare or Administration background preferred)
• Minimum 1-2 years of experience in hospital or healthcare service coordination
• Excellent communication (English, Tamil – preferred) and interpersonal skills
• Strong multitasking and problem-solving abilities
• Good computer knowledge (MS Office, Hospital ERP preferred)
• Patient-centric and empathetic approach

How to Apply

Send your resume to [email protected]

contact 8870166133 for more details.

HR Manager

Hosur,

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person