Patient Care Coordinator

Walk Ins : All days between 10am to 1 pm.

Job Summary:

The Patient Care Coordinator serves as a liaison between patients, healthcare providers, and administrative staff to ensure seamless, high-quality care delivery. This role is responsible for managing patient communications, scheduling appointments, coordinating care plans, assisting with insurance and billing inquiries, and supporting patients throughout their healthcare journey.

Key Responsibilities:

• Serve as the primary point of contact for patients throughout their care experience
• Schedule and confirm appointments, tests, and follow-ups
• Coordinate referrals and prior authorizations as required
• Communicate effectively with clinical staff to ensure care plans are understood and executed
• Provide patient education regarding procedures, treatments, and available services
• Assist patients with insurance verifications, billing questions, and financial counseling
• Maintain and update patient records accurately in the electronic health record (EHR) system
• Monitor patient progress and follow up to ensure timely services and satisfaction
• Address patient concerns and escalate unresolved issues appropriately
• Promote a patient-centered, empathetic approach to healthcare delivery

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare administration or related field preferred
• 1–3 years of experience in a healthcare setting, preferably in care coordination or patient services
• Familiarity with EHR systems (e.g., Epic, Cerner) and basic medical terminology
• Strong communication, interpersonal, and problem-solving skills
• Ability to multitask in a fast-paced environment and maintain attention to detail
• Knowledge of insurance processes, HIPAA compliance, and patient confidentiality practices

Job Types: Full-time, Permanent, Fresher

Pay: ₹23,000.00 - ₹35,000.00 per year

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person