About Us: Assismet Global Healthcare Pvt. Ltd. is a leading provider of clinical manpower and healthcare staffing solutions across India. With a growing network of partner hospitals and a dynamic team, we aim to redefine excellence in healthcare delivery by building strong and competent medical teams. Job Summary: We are seeking a proactive and detail-oriented Senior HR Executive with at least one year of prior experience in the hospital or healthcare industry. The ideal candidate will have a strong passion for recruitment and talent acquisition, combined with a meticulous approach to core HR functions such as employee onboarding, attendance management, and doctor registration verification. Key Responsibilities: Recruitment & Talent Acquisition: End-to-end recruitment for clinical and non-clinical roles, with a focus on medical staff. Sourcing, screening, and shortlisting candidates through various channels. Coordinating interviews and follow-ups with department heads. Ensuring timely onboarding and joining of selected candidates. HR Operations: Execute and improve onboarding processes for new hires, including induction and documentation. Maintain accurate employee records, files, and HR databases. Oversee daily attendance tracking and reporting through HRMS or manual systems. Coordinate with department managers for leave records and absentee management. Compliance & Documentation: Verify medical practitioners’ registration with relevant State Medical Councils or other statutory bodies. Ensure proper documentation and credential checks before deployment. Assist in audits and HR compliance checks for internal and external requirements. Qualifications & Skills:Bachelor’s or Master’s degree in HR, Business Administration, or related field. Minimum 1 year of experience in HR within a hospital or healthcare setup is mandatory. Strong knowledge of healthcare recruitment processes and HR operational workflows. Excellent interpersonal, communication, and organizational skills. Proficiency in MS Office and familiarity with HR software or ERP tools. Preferred Traits :High sense of accountability and attention to detail. Strong follow-up and coordination skills. Ability to work in a fast-paced, multi-stakeholder environment. Positive attitude, proactive mindset, and team-oriented approach.
Key Responsibilities: Manage and maintain accurate billing records for all healthcare services rendered. Communicate regularly—both verbally and in writing—with US-based TPAs to facilitate approvals, claims processing, and follow-ups. Ensure timely submission and reconciliation of claims to insurance providers or TPAs. Track claim status, denials, and approvals and escalate delays proactively. Coordinate with internal teams and external stakeholders to gather necessary documentation and resolve claim-related queries. Maintain up-to-date knowledge of USA healthcare billing standards and compliance norms. Prepare daily/weekly reports related to billing and TPA communications. Ensure confidentiality and secure handling of patient and billing data at all times. Candidates Required:- Education: Graduate from a recognized regular B-School (mandatory). Experience: Minimum 1 year of hands-on experience in TPA coordination, preferably in a healthcare setup serving US clients. Excellent written and spoken English. Strong interpersonal skills to coordinate effectively with international stakeholders. Detail-oriented with strong organizational and documentation abilities. Proficient in MS Office tools, especially Excel and email communication. Willing to work night shifts aligned with USA timings. Adaptable, self-motivated, and professional in demeanor.
1. Appointment Coordination and Patient Registration -Schedule, confirm, and manage patient appointments in coordination with providers and clinic schedules. -Register new and returning patients, ensuring accuracy and completeness of demographic, insurance, and medical information. -Update patient records in the electronic medical record (EMR) system and verify eligibility prior to visits. -Provide patients with pre-visit instructions and assist in completing any required forms. 2. Referral Management -Prepare, initiate, and process medical referrals as requested by providers. -Ensure referrals are appropriately authorized through the patient’s insurance network. -Follow up with specialty offices to confirm referral receipt and appointment scheduling. -Track referral status and update patients and providers accordingly. 3. Diagnostic and Scan Coordination -Coordinate and track patient diagnostic tests, imaging, and scan reports. -Ensure timely retrieval and documentation of reports for physician review. -Communicate test results and next steps to patients as directed by the provider. -Maintain accurate logs of pending and completed orders to prevent delays in care. 4. Care Coordination and Patient Guidance -Serve as a primary point of contact for patients with questions regarding their care plans, appointments, or treatment follow-ups. -Guide patients in scheduling appointments with external facilities, specialists, or labs. -Coordinate communication between patients, providers, and other healthcare professionals to ensure continuity of care. 5. Insurance and Documentation Support -Make calls to pt to obtain insurance referral if needed -Assist patients in completing forms such as FMLA, clearance letters, and other medical documentation as required. 6. Communication and Follow-Up -Maintain professional and compassionate communication with patients at all times. -Follow up with patients after appointments to ensure they received appropriate care and understand their next steps. -Document all interactions and updates accurately in the EMR. -Escalate any patient concerns, barriers to care, or clinical issues to the appropriate team member or provider. 7. Administrative and Compliance Duties -Maintain confidentiality and comply with all HIPAA regulations and organizational policies. -Ensure timely completion of all assigned administrative tasks, including report generation and data entry.