Patient Care Assistant

Roles and Responsibilities:

• Greet, guide, and assist patients and visitors in a courteous and professional manner.
• Schedule and confirm patient appointments, ensuring accuracy and minimal wait times.
• Maintain patient records and update information in the system accurately.
• Coordinate with clinical and non-clinical departments to ensure seamless service delivery.
• Assist in processing patient registrations, billing, and insurance documentation.
• Handle patient inquiries, complaints, and feedback efficiently.
• Excellent communication skills in english.
• Compassionate, patient-focused, and culturally sensitive.
• Ability to work in a fast-paced environment with professionalism and accuracy..

Experience:

Minimum 1–3 years of experience in patient coordination, front office, or customer service within a healthcare setting.

Educational Qualification:

• Bachelor’s degree or Diploma in Healthcare Administration, Nursing, or any related field.
• Additional training in Customer Service or Healthcare Communication will be an advantage.

Job Type: Full-time

Benefits:

• Health insurance
• Paid sick time

Work Location: In person

Job Types: Full-time, Fresher

Work Location: In person