Patient Care and Ultrasound Assistant

1. Patient Reception and Front-Desk Coordination

• Warmly greet patients and verify appointments.
• Register patients in the hospital information system (HIS).
• Confirm patient identification, referral forms, and requested ultrasound examinations.
• Guide patients to waiting areas and provide instructions (e.g., fasting requirements, bladder preparation).

2. Appointment Scheduling & Workflow Management

• Schedule and manage ultrasound appointments to ensure smooth workflow.
• Optimize daily ultrasound lists and coordinate urgent cases.
• Inform patients about preparation protocols before specific types of scans.
• Coordinate with other departments (OB-GYN, Emergency, OPD, In-patient wards) for patient movement.

3. Documentation & Record Management

• Prepare and maintain patient files and referral paperwork.
• Upload or scan documents into electronic medical systems.
• Ensure accurate entry of exam details, billing codes, and clinical information.
• Maintain confidentiality in compliance with hospital policies and HIPAA/privacy standards.

4. Billing & Administrative Support

• Generate billing documents or assist with billing queries.
• Verify insurance details and ensure required pre-authorizations are completed.
• Assist with processing payments if required.

5. Support for Radiologists & Sonographers

• Prepare the ultrasound room before each patient (cleaning, linens, supplies).
• Assist sonographers or radiologists by retrieving previous scans, reports, and patient history.
• Ensure consumables (gel, wipes, gloves, printer paper) are available.
• Help with patient positioning if trained and permitted by hospital policy.

6. Report Management

• Type, edit, and format ultrasound reports dictated by radiologists.
• Ensure reports are accurate, complete, and properly uploaded to the system.
• Track pending reports and follow up with radiologists for timely completion.
• Release completed reports to patients or relevant hospital units.

7. Communication & Coordination

• Act as a communication link between patients, doctors, technicians, and nursing staff.
• Relay urgent findings or instructions from radiologists to appropriate departments.
• Handle phone calls, appointment requests, and general inquiries.

8. Quality, Safety & Compliance

• Ensure cleanliness and infection-control standards in ultrasound areas.
• Monitor and report equipment issues or maintenance needs.
• Follow safety protocols related to ultrasound operations and patient handling.
• Maintain logs (machine QC, daily checklists, patient statistics).

9. Patient Assistance

• Provide instructions regarding exam procedures in simple language.
• Assist elderly, pregnant, or mobility-challenged patients safely.
• Maintain patient comfort and dignity in the ultrasound room.

10. PCPNDT - Specific Roles and Responsibilities

A. Pre-Ultrasound PCPNDT Verification

• Ensure all mandatory patient details are filled on the referral form including:
• Complete patient identification
• Referring doctors name and registration number
• Clinical indication for ultrasound
• Confirm that all required fields under PCPNDT rules are completed before registration.

B. Form F Documentation

• Assist in accurate completion of

  Form F

  as per PCPNDT rules.
• Ensure Form F is completely filled

  before the scan begins

  .
• Enter complete and correct information in the PCPNDT software/portal.
• Get signatures from the patient and the responsible sonologist/radiologist on Form F.
• Ensure no left-out fields or errors that may violate PCPNDT compliance.

C. Record Maintenance & Filing

• Systematically maintain:
• Form F records
• Monthly PCPNDT statistics
• Copies of referral slips
• Declaration forms (doctor and patient)
• Organize physical and digital PCPNDT records for easy retrieval during inspections.
• Maintain Form F and related documentation for the mandatory duration.

D. Monthly Reporting & Submission

• Compile monthly reports for the District Appropriate Authority.
• Submit monthly PCPNDT reports within the prescribed timelines.
• Maintain logs of submitted reports and acknowledgment receipts.

E. Compliance & Audit Support

• Assist during PCPNDT inspections and audits by providing required documents.
• Follow all PCPNDT compliance procedures, including proper display as per regulatory:
• Inform the Radiologist/Administrator immediately if any discrepancy is found.

F. PCPNDT Register & Data Entry

• Update daily ultrasound registers as per PCPNDT regulations.
• Ensure real-time data entry to avoid backlog.
• Maintain backup of digital PCPNDT data (if applicable).

10. Additional Clerical or Departmental Tasks

• Filing, faxing, scanning, and data entry.
• Preparing monthly statistics or reports for department administration.
• Assisting during audits, accreditation processes, and quality improvement programs.

Qualifications & Skills:

• Education:

  Diploma or Degree in Non-Technical Stream.

• Experience:

  Proven experience and understanding of hospital Radiology & Ultrasound services for 2+ years

  .

• Communication Skills:

  Strong interpersonal skills to engage with customers effectively.

• CRM Proficiency:

  Familiarity with Hospital HIS tools.

• Candidate should possess

  exceptional communication skills Written [English + Kannada] and Verbal [ Kannada + English + Hindi + Tamil + Telugu].

• Candidates / Aspirants

  ready to relocate to Mysore on their own can also apply.

• Aspirants are requested to

  E-mail resume in MS word format only along with photograph and with details on current fixed salary + incentives if any and expected salary.

• Please super scribe as

  "Application for the post of Senior Pharmacist at Manipal Hospital - Mysore"

  in Subject column when writing / sending / forwarding E-mail.

• Work Location -

  Mysore - Karnataka - India.

• Note* You can also text WhatsApp message to

  9886300305

  if we do not respond to your call or email.