Patient calling

Job Description

Company Description Shoreline Healthcare Technologies has a team of CPC coders and billers with over 22 years of experience in medical billing, achieving a 98% reimbursement rate. We help practices increase revenue by optimizing the reimbursement process, while allowing practices to choose the best suite of services for their specific needs. Our expertise and state-of-the-art technology have significantly improved the quality, productivity, and profitability of several organizations. Role Description This is a full-time on-site role for a Patient Calling professional, based in Chennai. The Patient Calling professional will be responsible for communicating with patients, scheduling appointments, following up on patient inquiries, handling patient feedback, and ensuring a smooth patient experience. Additional tasks include maintaining accurate records of patient interactions and collaborating effectively with healthcare providers and administrative staff. Qualifications Any Degree Previous experience in Patient calling must. Strong communication and interpersonal skills Experience in appointment scheduling and patient follow-up Proficiency in maintaining patient records and handling feedback Ability to work efficiently in an on-site setting High attention to detail and organizational skills Familiarity with healthcare industry practices and procedures is a plus Basic computer skills and knowledge of medical billing systems is beneficial High school diploma or equivalent; additional training or certification in healthcare administration is a plus Show more Show less