Company Description Shoreline Healthcare Technologies has a team of CPC coders and billers with over 22 years of experience in medical billing, achieving a 98% reimbursement rate. We help practices increase revenue by optimizing the reimbursement process, while allowing practices to choose the best suite of services for their specific needs. Our expertise and state-of-the-art technology have significantly improved the quality, productivity, and profitability of several organizations. Role Description This is a full-time on-site role for a Patient Calling professional, based in Chennai. The Patient Calling professional will be responsible for communicating with patients, scheduling appointments, following up on patient inquiries, handling patient feedback, and ensuring a smooth patient experience. Additional tasks include maintaining accurate records of patient interactions and collaborating effectively with healthcare providers and administrative staff. Qualifications Any Degree Previous experience in Patient calling must. Strong communication and interpersonal skills Experience in appointment scheduling and patient follow-up Proficiency in maintaining patient records and handling feedback Ability to work efficiently in an on-site setting High attention to detail and organizational skills Familiarity with healthcare industry practices and procedures is a plus Basic computer skills and knowledge of medical billing systems is beneficial High school diploma or equivalent; additional training or certification in healthcare administration is a plus Show more Show less
Hiring for Patient Caller Exp - 0.7 to 6 yrs (Patient Calling Exp Must) Work location: Chennai (Perungudi) Shift Timing: Night shift (US Shift) Immediate joiner only Note : No Virtual Interview / No WFH Contact : 8939703901 / 9384000327 -Janani
Hiring for Senior AR Caller Exp - 1 to 6 yrs(Denial Management Exp Must) Location: Chennai(Perungudi) Shift Timing: Night shift (US Shift) Immediate joiner only Note : No Virtual Interview / No WFH Contact : 8939703901 -Janani / 9384000327 - Subathra
Position - Certified Denial Coder Experience - 2 to 6 Years Opening for Certified Coder/Must have Experience in Denial Coding Fixable to work in night shift Contact - Janani HR(8939703901) Preferred Immediate Joiner/No WFH Note - No Virtual Interview
Greetings from Shoreline Healthcare Technologies!! We are hiring Experienced Medical Coder (E/M or Denial Coding) We are seeking highly skilled and experienced Medical Coder with expertise in Evaluation & Management (E/M) coding & Denial Coding. Experienced Coder - Medical Coding (E/M or Denial Coding) Location: Chennai Mode: Work from Office Preference: Immediate Joiner Eligibility Criteria: Looking for Denial Coder (Multispecialty) or E/M (IP or OP) We are looking for: Minimum 1+ years of experience as Medical Coding in Denial Coder (Multispecialty) or E/M (IP or OP) Must have previous experience in medical coding Immediate Joiners Preferred! Send your resume @ HR@shorelinehct.com For Queries Call: 8939703901 Janani HR Regards, Janani S
Greeting from shoreline Healthcare Technologies !!! We are Hiring Sr.AR Analyst / Sr.AR Caller - Account Receivable calling Work location: Chennai (Perungudi) Shift Timing: Night shift (US Shift) Preferred - Immediate joiners only Experience : 1 to 4 Years in accounts receivable follow-up/denial management for US healthcare. Candidates must be willing to Work from office Requirements Prior experience in Physician billing & Hospital billing in End-to-End RCM process Familiarity with insurance claims, and billing procedures in denials Strong communication skills and ability to build positive relationships with clients Excellent problem-solving and analytical abilities Proficiency in using billing and revenue cycle management software Attention to detail and accuracy in handling financial and patient information Ability to work collaboratively in a team environment Knowledge of medical terminology and healthcare regulations Note : No Work From Home / No Virtual Interview Contact Person: Janani HR - 8939703901 Subathra HR - 9384000327 E - Mail ID - HR@shorelinehct.com
Hiring for Patient Caller(International Voice Process) Exp - 0.7 to 2 yrs location: Chennai (Perungudi) Shift Timing: Night shift (US Shift) Immediate joiner only Note : No Virtual Interview /No WFH Contact : 8939703901-Janani / Subathra-9384000327
Greeting From Shoreline Healthcare Technologies !!! We are hiring for Team Lead / Assistant Manager - RCM (US Healthcare) Job Summary: We are seeking a highly motivated and experienced Tead Lead / Assistant Manager (AM) to serve as the primary point of contact for our healthcare clients in managing their Revenue Cycle Management (RCM) operations. As part of an outsourced service team, the AM will be responsible for maintaining strong client relationships, ensuring service excellence, monitoring KPIs, and supporting operational delivery across the end-to-end RCM process, including eligibility, coding, billing, A/R follow-up, and denial management. Key Responsibilities: Serve as the primary contact between the client and internal delivery teams. Maintain regular communication with clients to review performance, resolve issues, and gather feedback. Monitor RCM metrics and SLAs, and ensure timely reporting. Drive continuous process improvement and identify workflow enhancements to optimize outcomes. Coordinate with internal operations teams to ensure accurate and timely delivery of services across: Insurance benefits Verification EV/BV Medical Coding (A/R level) Charge Entry Payment Posting A/R Follow-up Denial Management AR Analyst Lead weekly/monthly performance review calls with clients. Manage and escalate operational or client concerns as needed to senior leadership. Collaborate on new client onboarding, transitions, and training. Track and manage all client-specific KPIs, reporting, and documentation. Support billing audits, special projects, and workflow customizations as needed. Required Skills & Qualifications: Any Bachelor's degree (Healthcare - preferred). 4+ years of experience in RCM or healthcare revenue cycle operations, preferably in an outsourced setting. Strong knowledge of U.S. healthcare billing practices (commercial, Medicare, Medicaid, BCBS All states). Excellent communication, interpersonal, and client management skills. Proficiency with RCM tools and PM/EHR systems (e.g., eClinicalWorks, Epic, AdvancedMD, Optimantra). Strong analytical skills with the ability to interpret performance metrics and dashboards. Ability to work cross-functionally with offshore/onshore teams. Organized, proactive, and capable of managing multiple client accounts simultaneously. Note : No Work from Home / No Virtual Interview Prefer Only Immediate Joiner If interested kindly share CV to HR@shorelinehct.com Contact Person - Janani HR Contact Number - 8939703901
Position - Customer Support Executive (International Voice process) Qualification - Any degree Skill - Good Communication & Good Typing Skill Shift - Fixed Night Shift Contact - Subathra HR(9384000327) Preferred Immediate Joiner /No WFH /No Virtual
Position - Customer Support Executive (International Voice process) Qualification - Any degree Skill - Excellent Communication Must Shift - Fixed Night Shift Contact - Janani HR(8939703901) Preferred Immediate Joiner/ No WFH No Virtual Interview
Greeting from shoreline Healthcare Technologies !!! We are Hiring Senior AR Caller - Account Receivable calling Work location: Chennai (Perungudi) Shift Timing: Night shift (US Shift) Preferred - Immediate joiners only Experience : 1 to 4 Years in accounts receivable follow-up/denial management for US healthcare. Candidates must be willing to Work from office Requirements Prior experience in Physician billing & Hospital billing in End-to-End RCM process Familiarity with insurance claims, and billing procedures in denials Strong communication skills and ability to build positive relationships with clients Excellent problem-solving and analytical abilities Proficiency in using billing and revenue cycle management software Attention to detail and accuracy in handling financial and patient information Ability to work collaboratively in a team environment Knowledge of medical terminology and healthcare regulations Note : No Work From Home / No Virtual Interview Contact Person: Janani HR - 8939703901 Subathra HR - 9384000327 E - Mail ID - HR@shorelinehct.com
Looking for Eligibility & Benefits Verification Caller Experience : 0.6 Month - 2 Years Must have previous experience in RCM as a caller Immediate Joiners Preferred Only! No Virtual Interview For Queries Call: 8939703901 Janani / 9384000327 Subathra
Position - Charge Entry & Payment Posting Experience - 1 to 3 Years Must have previous experience in same domain Fixable to work in night shift Contact - Janani HR (8939703901) & Subathra HR (9384000327) Preferred Immediate Joiner Only / No WFH
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