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4 Patient Caller Jobs

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3.0 - 6.0 years

2 - 6 Lacs

Chennai

Work from Office

Job Summary: We are seeking a dedicated and compassionate Patient Caller to join our team. The primary responsibility of this role is to communicate effectively with patients regarding billing inquiries, payment reminders, and assistance in resolving financial matters related to medical services provided. The ideal candidate should possess excellent communication skills, empathy, and a strong commitment to patient satisfaction Responsibilities: Contact patients via phone calls to discuss outstanding balances, billing inquiries, and payment reminders in a professional and courteous manner. Assist patients in understanding their medical bills, insurance coverage, and any associated financial obligations. Provide explanations regarding insurance claims, co-pays, deductibles, and payment options available. Update patient information accurately in the billing system and ensure confidentiality of all patient-related information. Collaborate with the billing team to resolve patient issues or disputes related to billing and payment concerns. Maintain detailed and accurate records of patient interactions and transactions. Follow up on payment arrangements and negotiate repayment plans when necessary. Coordinate with insurance companies, as needed, to address patient billing inquiries. Comply with all healthcare regulations and maintain a thorough understanding of billing and insurance policies. Interested Candidates Send your Resume Through WhatsApp Contact HR : Nainar Mohamed Contact Number: 7358903376

Posted 3 weeks ago

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2.0 - 6.0 years

3 - 5 Lacs

Chennai

Work from Office

Generate and analyze AR reports to identify trends and areas for improvement. Follow up on submitted claims, monitor unpaid claims, and identify underpaid and unbilled claims, ensuring all necessary corrections and documentation are completed. Excellent skills in analyze and resolve denied claims, identify reasons for denials, and implement strategies to minimize future denials. Review Explanation of Benefits (EOB) / Electronic Remittance Advice (ERA) denials, along with patient history notes, to understand and resolve discrepancies in claims. Perform pre-call analysis and check status by calling the payer or using IVR Actively contact insurance companies to inquire about the status of pending claims and resolve any issues. Good knowledge about insurance policies, billing codes, and denial reasons to effectively resolve issues and secure payment Exposure in multiple specialties and billing software. Walk-In Between : Monday to Friday : 03.00 PM to 09.00 PM Location: A7, Industrial Estate, Mogappair West, Chennai, Tamil Nadu 600037. Call HR @ 9176359249 / 9150941118 to confirm your interview time or to know more about us.

Posted 1 month ago

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1.0 - 6.0 years

0 Lacs

Chennai

Work from Office

Hiring for Senior AR Caller Exp - 1 to 6 yrs(Denial Management Exp Must) Location: Chennai(Perungudi) Shift Timing: Night shift (US Shift) Immediate joiner only Note : No Virtual Interview / No WFH Contact : 8939703901 -Janani / 9384000327 - Subathra

Posted 1 month ago

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1.0 - 5.0 years

0 Lacs

Chennai

Work from Office

Hiring for Patient Caller Exp - 0.7 to 6 yrs (Patient Calling Exp Must) Work location: Chennai (Perungudi) Shift Timing: Night shift (US Shift) Immediate joiner only Note : No Virtual Interview / No WFH Contact : 8939703901 / 9384000327 -Janani

Posted 1 month ago

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