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4.0 - 8.0 years
4 - 6 Lacs
bengaluru
Work from Office
Hi Applicants! Greetings from Flatworld Healthcare Services Pvt Ltd ! Hiring for Quality Analyst - Patient Calling Designation : Quality Analyst - Patient Calling Experience : 4 to 8 years (Min 1+ years as QA on papers) Salary : Upto 6lpa (Based on previous take home ) Location : Bangalore Shift : Night shift Work mode : Work from office To Apply Contact HR Danuja - 9035473862 - danuja.s@finnastra.com Job Summary: We are seeking a detail-oriented and analytical Patient Calling Quality Analyst to monitor, evaluate, and improve the quality of patient interactions conducted by our call center or outreach team. This role ensures that patient communications meet internal standards and regulatory ...
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
chennai
Work from Office
Eligibility Excellent English Communication Skills Required; Candidates must speak English without any grammatical errors. Must be ready to work in Night shift Experience Any freshers or Candidates experience in any US voice process are eligible Health insurance Provident fund
Posted 3 weeks ago
3.0 - 6.0 years
2 - 6 Lacs
Chennai
Work from Office
Job Summary: We are seeking a dedicated and compassionate Patient Caller to join our team. The primary responsibility of this role is to communicate effectively with patients regarding billing inquiries, payment reminders, and assistance in resolving financial matters related to medical services provided. The ideal candidate should possess excellent communication skills, empathy, and a strong commitment to patient satisfaction Responsibilities: Contact patients via phone calls to discuss outstanding balances, billing inquiries, and payment reminders in a professional and courteous manner. Assist patients in understanding their medical bills, insurance coverage, and any associated financial o...
Posted 2 months ago
2.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
Generate and analyze AR reports to identify trends and areas for improvement. Follow up on submitted claims, monitor unpaid claims, and identify underpaid and unbilled claims, ensuring all necessary corrections and documentation are completed. Excellent skills in analyze and resolve denied claims, identify reasons for denials, and implement strategies to minimize future denials. Review Explanation of Benefits (EOB) / Electronic Remittance Advice (ERA) denials, along with patient history notes, to understand and resolve discrepancies in claims. Perform pre-call analysis and check status by calling the payer or using IVR Actively contact insurance companies to inquire about the status of pendi...
Posted 2 months ago
1.0 - 6.0 years
0 Lacs
Chennai
Work from Office
Hiring for Senior AR Caller Exp - 1 to 6 yrs(Denial Management Exp Must) Location: Chennai(Perungudi) Shift Timing: Night shift (US Shift) Immediate joiner only Note : No Virtual Interview / No WFH Contact : 8939703901 -Janani / 9384000327 - Subathra
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
Chennai
Work from Office
Hiring for Patient Caller Exp - 0.7 to 6 yrs (Patient Calling Exp Must) Work location: Chennai (Perungudi) Shift Timing: Night shift (US Shift) Immediate joiner only Note : No Virtual Interview / No WFH Contact : 8939703901 / 9384000327 -Janani
Posted 3 months ago
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