Partner Support - Email.

Role: Partner Support - Email.

Acuittytech works with some of the largest companies in the world to provide them with the solutions they need to manage and grow their business. In just the last year, we have been growing consistently at over 300% year on year, and we owe it all to our employees. We have always been an employee centric organisation with one of the lowest attrition rates in the BPO and ITES industry. 

Overview:

Partner - Support Associate at AcuittyTech

Responsibilities:

• Responding to customer queries

  in a timely and

  accurate way, via email.

  Identifying customer needs and

  helping customers

  use specific features.
• Analysing and

  troubleshooting seller concern.

• To

  resolve customer queries

  within the assigned Tat.
• Develop strong customer relationships and provide paramount service. Coordinate with the team for updates.

Eligibility:

• Proficient written English communication skills. 
• Own system and stable internet connection required. 
• Willingness to work in night/rotational shifts (shifts rotate every 12 months). Freshers are welcome and encouraged to apply. 

Working Details:

• Location:

  Gurgaon, Haryana  

• Work Schedule:

  5 Days a Week | Rotational Night Shifts | 2 Week-Offs 

• Eligibility:

  Open to Freshers | Must have Laptop & Wifi Connection

Why choose AcuittyTech

• Night shift allowance and frequent overtime opportunities with competitive pay. Paid training and hands-on learning through On-the-Job Training (OJT).
• Access to a comprehensive knowledge base while on shift.

Opportunity to work with a leading e-commerce platform's support system