Partner / Executive Director

As the Partner / Executive Director for Oak Titanium's India Consulting and Managed Services, you will play a pivotal role in establishing, leading, and scaling the Managed Service Center in India. Your primary responsibility will be to build and manage a diverse team focused on delivering exceptional managed cybersecurity services, financial & accounting support, and SOX control assistance to our global SME clientele. Your strategic leadership will be instrumental in developing and executing the operational roadmap for the India Managed Service Center. You will be responsible for establishing the center's infrastructure, processes, and policies, as well as leading, mentoring, and motivating high-performing teams across cybersecurity operations, financial services, and SOX support functions. Your expertise in operational leadership, technical understanding, client relationship management, and strategic acumen will be key in driving service excellence, fostering a culture of collaboration and innovation, and ensuring the center's growth and profitability. In this role, you will oversee all day-to-day operations of the India center, ensuring seamless service delivery across all functions. You will define, monitor, and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), implement and optimize processes for efficiency and quality, manage resource allocation and budgeting effectively, and ensure compliance with relevant regulations and international standards. Your responsibilities will also include managing the Profit & Loss (P&L) for the India Managed Service Center, identifying opportunities for cost optimization and revenue enhancement, and overseeing risk management practices within the center. Additionally, you will lead recruitment efforts to attract top-tier talent, implement training and development programs, and collaborate with internal and external stakeholders to support growth initiatives and client retention. To qualify for this role, you should have a Bachelor's degree in a relevant field, 12+ years of progressive experience in operations management with a focus on IT services or consulting, and proven leadership experience overseeing significant teams and functions. Strong knowledge of cybersecurity principles, financial management, and compliance frameworks, as well as exceptional communication, interpersonal, and stakeholder management skills, are essential for success. Preferred qualifications include a Master's degree, professional certifications, experience in SME markets, and knowledge of AI/ML applications in cybersecurity. If you are a strategic thinker with excellent analytical abilities and a passion for driving operational excellence and client satisfaction, we invite you to join us in bridging the cybersecurity divide and empowering businesses to thrive securely and confidently.,