Packaging Technician - Level II

Job Summary:

The Packaging Technician Level II supports site packaging operations under moderate supervision, focusing on process improvement, returnable packaging coordination, and adherence to Cummins Global Packaging Standards. The role includes cross-functional collaboration to resolve packaging-related issues affecting safety, quality, and productivity. The technician actively supports project improvement initiatives led by departments including Packaging, Purchasing, Quality, and Manufacturing.

Key Responsibilities:

Operational Duties

• Coordinate returnable packaging programs, ensuring accurate inventory tracking and proper maintenance and cleanliness of packaging materials.
• Support Document Management Systems (DMS) and COE India plants by maintaining accurate packaging attributes for PFEP and material master updates.
• Gather and input data into PDMS for inbound/outbound packaging specifications and VPI programs.
• Assist with revision control for packaging processes and materials (e.g., repack instructions, supplier data).
• Perform packaging compliance audits and report violations using CQMS or through engagement with SQE and procurement.

Process Improvement & Compliance

• Participate in continuous improvement projects focused on packaging quality, sustainability, and process efficiency.
• Collaborate with Packaging Engineering and Quality to resolve packaging non-conformances and implement preventive measures.
• Ensure packaging material and methods align with Cummins Global Packaging Standards.
• Support quality management by submitting packaging defect reports and contributing to corrective action planning.

Health, Safety & Environmental (HSE)

• Stop work and report major safety hazards, injuries, or environmental concerns immediately.
• Comply with all HSE standards, policies, and regulations.
• Use appropriate personal protective equipment and correct hazards within control.
• Minimize the environmental impact of packaging practices.

Teamwork & Communication

• Communicate clearly with assigned teams and cross-functional support groups.
• Attend required site forums (e.g., HSE Committee, Quality Committee).
• Participate in training aligned with business needs (e.g., quality, safety, packaging systems).
• Maintain a clean, organized workspace and support planned operator care and maintenance routines.

Competencies:

• Collaborates

  Builds strong partnerships to achieve team and organizational goals.

• Communicates Effectively

  Uses multiple communication methods to convey information clearly.

• Customer Focus

  Understands and responds to customer needs with effective solutions.

• Decision Quality

  Makes timely, sound decisions that support productivity and compliance.

• Drives Results

  Delivers consistent results despite challenges.

• Ensures Accountability

  Owns responsibilities and ensures commitments are met.

• Self-Development

  Proactively seeks learning and development opportunities.

• Values Differences

  Welcomes diverse backgrounds and perspectives for team success.

Education, Licenses, and Certifications

• Education

  :
  • Diploma or degree in Engineering or Science required.
  • Packaging diploma or post-graduate certification preferred (e.g., from the Indian Institute of Packaging).

• Licenses/Certifications

  :
  • Must have or obtain certification to operate powered industrial vehicles (e.g., reach trucks, order pickers).
  • May require licensing for compliance with export controls or international trade regulations.

Experience

• 2-3 years of experience in the automotive, manufacturing, or packaging industry preferred.
• Prior experience with document control systems (DMS), packaging audits, and returnable packaging programs is advantageous.

Skills & Knowledge

• Packaging Material Knowledge

  Understands properties, types, and uses of packaging mediums to select appropriate materials based on cost, protection, and environmental impact.

• Returnable Packaging Management

  Manages reusable packaging through financial tracking, fleet sizing, logistics, and performance monitoring to reduce waste and cost.

• Environmentally Sustainable Packaging Principles

  Applies sustainable design and selection criteria to meet reduce, reuse, recycle, and reclaim goals.

• Packaging Distribution Conditions and Dynamics

  Recognizes supply chain forces and ensures packaging meets hazard and durability requirements.

• Operations Integration in Industrial Packaging

  Aligns packaging methods with manufacturing and material flow for safety and efficiency.

• Microsoft Office Proficiency

  Advanced skills in Excel, Word, and report generation.

• Data Management Systems (DMS)

  Supports data collection and updates for packaging compliance and inventory management.