PA-OTC(OM)

0 - 4 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

As a Process Associate for the Invoice to Cash team at Genpact, you will play a crucial role in ensuring smooth day-to-day operations and maintaining service level agreements. Your primary responsibility will be to resolve queries related to cash application and coordinate with customers effectively. **Key Responsibilities:** - Make collection calls to customers and handle the emailing/faxing of invoices or sending hard copies as requested. - Identify and resolve unidentified cash transactions and manage the end-to-end process of cash applications. - Process cash applications for invoices at assigned sites, ensuring timely completion of Daily Receipt Reconciliation (DRR) accurately and confidentially. - Follow up on customer/internal disputes and questions, liaising between departments to facilitate resolutions. - Reconcile orders to align with customer records, validate credits or debits, and communicate with customers for collections or refunds. **Qualifications:** *Minimum qualifications:* - Graduation in Commerce (B.Com). - Freshers with eligibility are encouraged to apply. - Proficiency in English language skills, both verbal and written. *Preferred qualifications:* - Strong interpersonal skills including clear verbal and written communication, problem-solving abilities, etc. - Significant experience in Accounts Receivable/Order to Cash processes. By joining Genpact, you will be part of a global professional services firm dedicated to shaping the future and creating lasting value for clients. With a workforce driven by curiosity, entrepreneurial agility, and a commitment to a world that works better for people, you will have the opportunity to transform leading enterprises worldwide. (Note: No additional details about the company were provided in the job description.),

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Genpact logo
Genpact

Business Consulting and Services

New York NY

RecommendedJobs for You

noida, uttar pradesh

noida, uttar pradesh