Outlet Manger

An Outlet Manager in a QSR (Quick Service Restaurant) is responsible for overseeing the daily operations of a specific restaurant location, ensuring efficient service, high customer satisfaction, and profitability. Key duties include managing staff, monitoring inventory, handling customer service, and ensuring compliance with company and health & safety standards. Key Responsibilities:

• Staff Management:
• Supervising, training, and motivating a team of employees.
• Creating staff rotas and managing employee schedules.
• Addressing employee concerns and disciplinary actions.
• Customer Service:
• Ensuring customers receive prompt, friendly, and quality service.
• Handling customer complaints and resolving issues efficiently.
• Implementing strategies to improve guest experience and retention.
• Operational Management:
• Overseeing daily operations and ensuring smooth functioning of the outlet.
• Monitoring inventory levels and coordinating with suppliers for stock replenishment.
• Ensuring compliance with health, safety, and hygiene standards.
• Financial Management:
• Managing daily cash flow and balancing registers.
• Tracking financial performance and identifying areas for improvement.
• Assessing and improving outlet profitability.
• Marketing & Sales:
• Implementing marketing strategies to promote the outlet.
• Developing and executing promotions and pricing strategies.
• Monitoring sales performance and identifying areas for growth.
• General:
• Maintaining a clean and organized environment.
• Conducting regular inspections and assessments of the outlet.
• Communicating effectively with management and other departments.

Skills & Qualifications:

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in restaurant management software and POS systems.
• Knowledge of food safety and hygiene regulations.
• Ability to handle customer service situations and resolve conflicts.
• Problem-solving and decision-making skills.
• Ability to work in a fast-paced environment.

Intrested what's app on 8268077077

Job Types: Full-time, Permanent

Pay: ₹13,042.79 - ₹33,210.19 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person