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OTC-PA-CPG055919

OTC-PA-CPG055919

Genpact

0 - 4 years

0 Lacs

noida uttar pradesh

Posted:1 day ago| Platform: Shine logo

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Skills Required

cash application customer service collections invoicing financial reconciliation accounts receivable english communication

Work Mode

On-site

Job Type

Full Time

Job Description

As a Process Associate at Genpact, you will play a crucial role in the Order to Cash process by ensuring seamless day-to-day operations and maintaining service level agreements. Your primary focus will be on resolving cash application queries and collaborating with customers to deliver exceptional service. **Key Responsibilities:** - Make collection calls to customers and handle invoice distribution based on customer preferences. - Identify and resolve unidentified cash transactions while overseeing the end-to-end cash application process. - Execute cash application tasks for invoices at designated sites, ensuring accurate Daily Receipt Reconciliation within stipulated timelines. - Address customer/internal disputes and inquiries by liaising with different departments to facilitate prompt resolutions. - Reconcile orders to align with customer records, validate financial adjustments, and initiate necessary actions for collections or refunds. **Qualifications:** **Minimum qualifications:** - Graduation in Commerce (B.Com) - Freshers with a keen interest in the field are encouraged to apply - Proficient in English language communication (both verbal and written) **Preferred Qualifications:** - Previous exposure to Accounts Receivable/Order to Cash processes will be advantageous If you are looking to kickstart your career in operations and contribute to a global professional services firm, apply now to join our team at Genpact.,

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OTC-PA-CPG055919