OTC (Oder To cash) - Manager & Senior & Advance analyst

The opportunity

Level

The accounts receivable  Assistant Manager / Senior is responsible for monitoring/leading the Team to support accounts receivable task for the client. 

Your key responsibilities

• Ownership for the monthly AR close process, including reconciliation of the AR sub-ledger to the General Ledger
• In-depth understanding of the Order to Cash value stream with relevant experience in management of end-to-end Accounts Receivables process  
• Managing the monthly reconciliation of other AR-related accounts (such as unapplied cash, unclaimed credits, clearing, accrual, bad debt, chargebacks, withholding and sales tax). 
• Investigating and ensuring that all the cash and check issues are resolved, and all the over-short. difference is cleared/validated in the system. 
• Ensuring that there is controllership in the process.
• Conducting weekly/monthly governance call with respective Process owners to identify and resolve. any issues which need immediate attention. 
• Publishing monthly O2C dashboard to ensure the adherence of SLA/KPIs around O2C process. 
• Hiring, training, and managing the AR team. Developing and maintaining a productive team environment and building strong competencies in the team.  
• Knowing the functioning of other departments and how AR functions need to interface with these departments 
• Experience in creating a high performance-driven culture, employee engagement and customer centricity 
• Demonstrating the ability to meet deadlines while managing multiple projects. 
• Documenting procedures and ensuring adherence to them 
• Communicating using clear, concise, and effective written and verbal formats                                                                                                          
• Managing staff/resources of the team; setting priorities and planning workload to meet deadlines and achieve the objectives of the department. 
• Applying learning and experience to identify and initiate Best Practice strategies and process improvements for the team 
• Ensuring new employees under your supervision receive adequate instruction and support to successfully complete the new employee orientation program within the specified time frame 
• Ensuring employees under your supervision receive appropriate training and have the necessary competencies to perform the functions required in their role through the development and application of annual training plans applicable to their current/new role.
• Increasing staff motivation and morale through effective performance appraisal and career development by training, coaching, providing feedback and integrating reward systems 

Skills and attributes for success

• 4-10 years of experience in accounts receivable processes
• Preference will be given to candidates with accounts receivable experience. 
• Preference will be given to candidates with transition and experience in ERPs like such as SAP, Oracle and PeopleSoft etc
• Microsoft Office suite Proficiency 
• Passion for ensuring a great customer experience. 
• Prior end-to-end account receivable Transition experience 
• Strong interpersonal skills — including written and oral communication skills in English
• Good presentation skills  

  Role & responsibilities

Preferred candidate profile