OTC Billing - Kolkata Location - US shifts- Immediate Joiners

3 - 7 years

2 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Hi,

Greetings!!

Responsibilities

  • Input and processing advertising contracts; accurately assigning rates and ad tiers.
  • Provide inputs to the mapping and maintenance of end-to-end Business processes, maintenance of Standard Operating Procedure (SOPs) documentation for Customer master data activities
  • Assist with generating billing for all advertising revenue within 24 hours
  • Assist sales organization with ad order entry and rating.
  • Perform advertising research and assist with resolving customer queries
  • Input advertising adjustments.
  • Help resolve rating errors.
  • Work wrong rate and rating error queues in INFOR/ ADPOINT
  • Field incoming calls with billing questions.
  • Customer service to sales reps and external subscribers/advertisers.
  • Achieve SLA with zero errors

Note - This is an On site Opportunity in Kolkata and moreover this is an US shift role. candidates who are available to relocate to Kolkata & comfortable n working in shifts should apply. Only Immediate Joiners will be preferred.

NP of 90 Days will not be considered.

Interested candidates can share their resumes onlaveena@mastermindnetwork.co.in.

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