11 Osi Layers Jobs

The individual should be able to manage network operations independently consisting of Routers / L2 & L3 switches • Thorough knowledge of network protocols • Hands-on experience in Cisco routers Sophos firewall • Understanding of ITIL process

We have vacancy for Network etwork Engineer, Routing & Switching, CCNA, CCNP(Trained or Certified) candidates. Work location - Ambattur, Chennai. Candidates interested to relocate Chennai, Pls call the given no. Virtual interview will be conducted for outstation candidates. Immediate relocating is required. There will be BOND for 2 yrs with the Client. Willing to work in Rotational Night Shifts 5 days working,2 days off Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required

We have vacancy for Network etwork Engineer, Routing & Switching, CCNA, CCNP(Trained or Certified) candidates. Work location - Ambattur, Chennai. Candidates interested to relocate Chennai, Pls call the given no. Virtual interview will be conducted for outstation candidates. Immediate relocating is required. There will be BOND for 2 yrs with the Client. Willing to work in Rotational Night Shifts 5 days working,2 days off JD- Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required

Hi, We have vacancy for Technical support- voice process CCNA, CCNP(Trained or Certified) candidates. CTC Max 7.5 LPA Willing to work in Rotational Night Shifts 5 days working,2 days off JD- Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required Please call Nivetha- 9884676582 for more Info Regards Nivetha 9884676582

Hi, We have vacancy for Network Engineer, Routing & Switching, CCNA, CCNP(Trained or Certified) candidates. CTC Max 6.5 LPA Willing to work in Rotational Night Shifts 5 days working,2 days off JD- Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required

Hi, We have vacancy for Network Engineer, Routing & Switching, CCNA, CCNP(Trained or Certified) candidates. CTC Max 6.5 LPA Willing to work in Rotational Night Shifts 5 days working,2 days off JD- Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required

Job Description This Role will be responsible for managing firewalls and network security devices for multiple clients which involves Plan, prepare and implement firewall, network security devices change and incidents that are requested by clients as per the Change Management framework defined by the company. Troubleshooting and resolving security, service and devices related incidents, and provide RCAs whenever required as per Incident Management framework defined by company. Deploy, and configuration different network solutions as per the client requirements. Mentor, audit and manage Associates and Engineers in the team. Handle internal and client escalations effectively. Perform and present security and posture assessments on client and SHQ network devices as required. Perform peer reviews for all the Associate and Engineer’s work before implementation and conduct post assessments. Maintain and complete assigned tickets related to network issues, ensuring regular ticket updates and client communication as per the defined SLAs. Prepare/Present/Review daily/weekly/monthly reports as per client requirements. Participate in network lifecycle management for upgrades, hardware refreshes and any architectural updates as required. Ability to work in 24x7 environment with given responsibilities. Excellent communication skills are required for daily security operations. Responsibilities Ability to work independently and confidently on single or multiple projects. Will be responsible for the end-to-end delivery. Handling customer escalations, balancing customer expectations, and negotiating successful resolutions. Planning for firewall migration, optimization & new implementation. Prepare security design document – CRD, HLD, LLD, migration & implementation plan. Help OEM to run POC & conduct post POC presentation. Assist and Guide Junior team members such as L0/L1 in day-to-day tasks. Escalating the issues in the timely manner to senior level or coordinating with TAC support to resolve the issues pro-actively. Plan and implement the changes as per the ITIL procedures. Perform Quarterly/Half-Yearly configuration Audit of Customer Firewalls. Prepare Weekly/Monthly Reports Essential Skills Good understanding of Routing Protocols (Static Routes / RIP / OSPF / BGP) Good understanding of Switching concepts (STP / VTP / L2 Loops / VLANs/ EtherChannel) Hands on experience on firewall like Cisco ASA, Palo Alto, FortiGate, Checkpoint, SonicWall Knowledge on Advanced Cybersecurity Solutions (CASB, DLP, WAF, Web Proxy) Good Understanding of Zero Trust or SASE solutions. Technically good in IPSEC tunnel creation and troubleshooting. Knowledge of any Remote access VPN, Clientless VPN Good Understanding of Packet flow for leading vendor firewalls Good understanding of Networking concepts such as NAT, ACL, VIP, QoS, Stateful Inspection etc. Existing knowledge of, and experience with public cloud platform (laaS/PaaS) features, capabilities, and best use for (Azure/AWS/GCP) Additional Desired Skills Strong interpersonal and presentation skills Ability to work with minimal levels of supervision or oversight Adherence to security policies Willingness to provide availability and support by understanding the criticality and responsibility of the business needs. Good knowledge of Windows/Linux OS and networking environments will be add-on. Education Requirements & Experience Experience - 3 to 6 Years Education: BE-Computer Science/IT OR MCA OR University degree equivalent Certification – CheckPoint/Palo Alto/Cisco (ASA, RnS, Security)/ Fortinet/ Juniper Certified. (Any one or more is preferred.)

Hi, Job description VOIP engineer 8x8 Location- only Bengaluru. Outstation candidates ready to relocate Bangalore, pls call the given no. CTC Max 11 lpa Willing to work in Rotational Night Shifts 5 days working,2 days off Designation: Engineer Location: Bangalore Experience: 2+ Years Job Responsibility: Work/Troubleshoot all inbound interactions (Chat, email, Call) from customers. Timely handoff (escalation) of cases that require technical assistance to NOC etc. Manage his backlog efficiently, with a focus on customer satisfaction and first call resolution. Other team player activities like contributing to KB, notifying/discuss on any process improvement or best practices, Sharing/upgrading tech, and product expertise Desired Skills: Good Knowledge of protocols like OSI Layers, DHCP, DNS, TCP/IP, VOIP, UDP, SIP, RTP, SRTP, WebRTC. Intermediate understanding of switching, OSI Model, MAC Addressing, Subnetting, TCP, Ping/Traceroute, telnet, Routing. Basic to intermediate understanding of QOS settings, NAT, firewall, T1, ISDN, Linux, SBC. Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP. Knowledge of UCaaS, CPaaS platform, cloud, Contact center, Integrations like MS teams, and analysis tools like Wireshark, etc. Familiar with Salesforce Service Cloud or similar CRM systems, KB systems, and Customer portals for case management Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.

Hi, We have vacancy for Network Engineer, Routing & Switching, CCNA, CCNP(Trained or Certified) candidates. CTC Max 6.5 LPA Willing to work in Rotational Night Shifts 5 days working,2 days off JD- Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required

The individual should be able to manage network operations independently consisting of Routers / L2 & L3 switches • Thorough knowledge of network protocols • Hands-on experience in Cisco routers and Juniper & Sophos • Understanding of ITIL process

CCNA Certified from CISCO ( Network ) with min 1 Year experience is must Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Minimum Graduation along with 2+yrs exp in network & technical support Should be comfortable with Rotational US Shifts (5 Days working) Call / What's app HR Vandana - 8464822386