Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, Sentinel One, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Role & responsibilities Delivery of projects related to O365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI Responding and resolving service tickets within the required SLAs for proactive and reactive support tickets Configuring/troubleshooting Microsoft Collaboration solutions, PCs and network equipment Troubleshooting and supporting Microsoft Collaboration solutions via our ticketing system, telephone, email, and in-person Monitoring and controlling usage and help identify efficiencies in process and solutions Upgrading devices/solutions to the latest patches and major releases Monitoring system performance and capacity, and providing periodic system status reports Performing timely escalations as per SLAs Providing inputs for creation of SOPs and process improvements Maintaining high customer satisfaction Working collaboratively with the Service Delivery and Support team, Investigating faults in customers' O365 environment and maximizing performance through ongoing monitoring and troubleshooting Updating network equipment to the latest firmware releases Reporting on service scope to key stakeholders Preferred candidate profile 3+ years experience working in some of the following areas: IT service desk experience PC deployment and build O365, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security, VDI, IP Telephony, VPN O365 mailbox migrations, Sharepoint migrations M365- Windows 10 Exposure to Cisco, Meraki, Check Point and other vendors (desirable) Exposure to any Video conferencing equipment (desirable). Prior experience working in an ITIL environment Microsoft certified Associate: MD-100, MD-101, AZ-104, MS-700, MS-100 Prior experience with SCCM and Intune Perks and benefits Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

This is an opportunity for an Incident Manager who's keen to join a growing IT Services organisation. As an Incident Manager, you will gain experience of working in an organisation where we value excellence, initiative, collaboration and having fun! You will bring excellent all-round IT Infrastructure knowledge and skills, with an analytical, client focused, quality approach to your work. You will be the point of contact for clients in relation to the provision of services and be responsible for aligning the customers' requirements and expectations with our service levels. Role & responsibilities Take a proactive approach to ensure that all customer requests and incidents are responded to and resolved within defined SLAs Serve as an escalation point for customer concerns if/when they arise Prepare monthly managed services reports and conduct monthly and quarterly operational meetings with the customer providing key observations, identifying risks and issues and areas of improvement Conduct quarterly/6 monthly review meetings with senior customer stakeholders providing observations on trends Identify appropriate resolution to achieve client satisfaction in a timely manner and maintaining high CSATs Enforce standard methodologies, processes and tools Synthesize and communicate operational and business issues on an on-going basis, manage the customers awareness of major business and IT issues, and help to prevent escalations and add value, where possible Identify, manage and resolve complex issues, preventing escalations, where possible Make decisions, such as prioritise relationships to develop, negotiate with customers and overcome obstacles Drive operational improvements and efficiencies through the implementation of rigorous process and controls, acts as a gatekeeper for quality Develop Service Improvement plans for customers Identify potential opportunities for incremental revenue growth within an account Manage Major Incidents and emergency changes Preferred candidate profile 3-5+Years' Experience working, managing and adhering to defined SLA's in a Managed Services Environment Excellent all-round client facing skills with the ability to communicate technical information to a variety of audiences both face to face and over the phone Decent understanding of Service Management as per ITIL standards Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in the Chandigarh highly driven team members (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. Employees are rewarded with monthly team events, Employee of the Month, just to name a few of the perks

Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, Sentinel One, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Role & responsibilities Delivery of projects related to O365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI Responding and resolving service tickets within the required SLAs for proactive and reactive support tickets Configuring/troubleshooting Microsoft Collaboration solutions, PCs and network equipment Troubleshooting and supporting Microsoft Collaboration solutions via our ticketing system, telephone, email, and in-person Monitoring and controlling usage and help identify efficiencies in process and solutions Upgrading devices/solutions to the latest patches and major releases Monitoring system performance and capacity, and providing periodic system status reports Performing timely escalations as per SLAs Providing inputs for creation of SOPs and process improvements Maintaining high customer satisfaction Working collaboratively with the Service Delivery and Support team, Investigating faults in customers' O365 environment and maximizing performance through ongoing monitoring and troubleshooting Updating network equipment to the latest firmware releases Reporting on service scope to key stakeholders Preferred candidate profile 3+ years experience working in some of the following areas: IT service desk experience PC deployment and build O365, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security, VDI, IP Telephony, VPN O365 mailbox migrations, Sharepoint migrations M365- Windows 10 Exposure to Cisco, Meraki, Check Point and other vendors (desirable) Exposure to any Video conferencing equipment (desirable). Prior experience working in an ITIL environment Microsoft certified Associate: MD-100, MD-101, AZ-104, MS-700, MS-100 Prior experience with SCCM and Intune Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

Role & responsibilities SOC Operations: Monitor and analyze security events across networks, systems, and endpoints. Investigate, escalate, and respond to security incidents in a timely manner. Collaborate with the SOC team to enhance incident response procedures. Microsoft Security Solutions: Manage and maintain Microsoft Defender suite of tools, Azure Sentinel, and Microsoft Services. Implement Microsoft security configurations and policies to protect digital environments. Conduct threat hunting and data analysis using Microsoft Sentinel, KQL, and other Microsoft tools. Ensure compliance with security standards and best practices within Microsoft environments. Threat Detection and Incident Response: Conduct root cause analysis for security incidents and create actionable remediation plans. Support threat intelligence and vulnerability management programs to proactively reduce risk. Automate response and remediation workflows using Microsofts security automation tools. Security Engineering and Improvements: Develop and fine-tune security alerts and rules to improve threat detection. Collaborate with cross-functional teams to assess and improve security architecture. Assist in the design and implementation of secure cloud and hybrid environments with a focus on Microsoft platforms. Documentation and Reporting: Maintain up-to-date documentation of security procedures and incident reports. Generate reports on security incidents, SOC performance, and security posture improvements. Provide recommendations to improve security operations and incident response Preferred candidate profile 7+ years of professional experience in Security Operations Centre (SOC) or 5+ years of experience cybersecurity engineering role Strong hands-on experience with Microsoft security products, including: Microsoft Defender for Endpoint, Azure Sentinel, and Microsoft 365 Defender. Knowledge of Kusto Query Language (KQL) for threat hunting and data analysis. Familiarity with Microsoft security compliance frameworks and configurations. Act as an escalation point for high and critical severity security incidents and conduct thorough investigations to determine potential impact and understand extend of compromise. Practical knowledge of SIEM platforms, preferably Azure Sentinel, and incident response processes. Hunt for Indicators of Compromise (IOCs) and signs of Advanced Persistent Threats (APTs) within the Clients environment. Analyse attack patterns, Tools, Techniques and Procedures (TTPs) to identify methods of attacks and attack life cycle. Experience with a variety of security technologies, including firewalls, intrusion detection systems, EDR, XDR, SASE, SSE, Email Security Gateways, IDAM, and vulnerability scanners Experience with security best practices, including incident response, risk assessments, and security controls. Strong analytical and problem-solving skills with the ability to work in a fast-paced environment. Perks and benefits Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

This is an opportunity for an Incident Manager who's keen to join a growing IT Services organisation. As an Incident Manager, you will gain experience of working in an organisation where we value excellence, initiative, collaboration and having fun! You will bring excellent all-round IT Infrastructure knowledge and skills, with an analytical, client focused, quality approach to your work. You will be the point of contact for clients in relation to the provision of services and be responsible for aligning the customers' requirements and expectations with our service levels. Role & responsibilities Take a proactive approach to ensure that all customer requests and incidents are responded to and resolved within defined SLAs Serve as an escalation point for customer concerns if/when they arise Prepare monthly managed services reports and conduct monthly and quarterly operational meetings with the customer providing key observations, identifying risks and issues and areas of improvement Conduct quarterly/6 monthly review meetings with senior customer stakeholders providing observations on trends Identify appropriate resolution to achieve client satisfaction in a timely manner and maintaining high CSATs Enforce standard methodologies, processes and tools Synthesize and communicate operational and business issues on an on-going basis, manage the customers awareness of major business and IT issues, and help to prevent escalations and add value, where possible Identify, manage and resolve complex issues, preventing escalations, where possible Make decisions, such as prioritise relationships to develop, negotiate with customers and overcome obstacles Drive operational improvements and efficiencies through the implementation of rigorous process and controls, acts as a gatekeeper for quality Develop Service Improvement plans for customers Identify potential opportunities for incremental revenue growth within an account Manage Major Incidents and emergency changes Preferred candidate profile 3-5+Years' Experience working, managing and adhering to defined SLA's in a Managed Services Environment Excellent all-round client facing skills with the ability to communicate technical information to a variety of audiences both face to face and over the phone Decent understanding of Service Management as per ITIL standards Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in the Chandigarh highly driven team members (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. Employees are rewarded with monthly team events, Employee of the Month, just to name a few of the perks

Great time to join Oreta - an Australian Organisation - Looking for Service Desk Ops Manager Hi, Hope you are doing well. We are excited to inform you about Oreta's current hiring opportunities in India. After experiencing a continued & significant growth from year 2023. Actively seeking highly skilled professionals to join our expanding team. This role is ideal for individuals who are eager to broaden their expertise across various cutting-edge technology stacks along with your operations expertise. If you have a passion for leadership, this position also offers the opportunity to take the reins and guide a team. Embark on a transformative professional journey with us as this role promises to elevate your career to new heights. Here are some recommended links to know more about Oreta. Why do people love working at Role: Service Desk Operations Manager Location: Chandigarh/Mohali The Service Desk Manager is responsible for the day-to-day operation and delivery of service desk functions to our customers. As an integral part of the overall Managed Services delivery engine, youll need to have demonstrated experience managing a busy service desk aligned to ITIL standards. Youll be running a hybrid team of local and offshore service desk agents and will need to be able to plan resource allocations, make quick decisions and take a proactive continuous improvement approach to managing the service desk. Role & responsibilities Team Management: You are responsible for managing and leading the service desk team across Australia and India. This involves providing guidance, support, and coaching to team members, setting performance goals, conducting regular performance evaluations, and handling any personnel issues that may arise. Incident and Request Management: You oversee the handling of incidents and service requests by the service desk team. This includes triaging, prioritising, and assigning tickets, ensuring timely resolution and escalation of issues, and monitoring ticket queues to maintain service level agreements (SLAs). Customer Service: You play a crucial role in maintaining excellent customer service by ensuring that the service desk team delivers professional and efficient support to end-users. This involves establishing and enforcing service desk standards, implementing customer service best practices, and addressing any customer complaints or escalations. Process Improvement: You identify opportunities to improve the service desk operations and customer experience. This may involve analysing service desk metrics and performance data, identifying trends, and implementing process enhancements to increase efficiency, productivity, and customer satisfaction. Knowledge Management: You oversee the creation, maintenance, and utilization of knowledge resources within the service desk. This includes building a knowledge base, documenting standard operating procedures, providing training to the team, and promoting knowledge sharing and collaboration. Communication and Collaboration: You serve as a point of contact between the service desk and other IT teams, as well as business stakeholders. You collaborate with other teams to ensure effective communication, coordination, and resolution of issues. You may also be responsible for creating and distributing service desk reports and updates to management and stakeholders. Technology and Tool Management: You evaluate and implement service desk technologies and tools to enhance team productivity and efficiency. This may involve selecting and implementing ticketing systems, remote support tools, knowledge management platforms, and other relevant software. Incident Trend Analysis: You analyse incident data to identify recurring or systemic issues and propose preventive measures or improvements to eliminate the root causes. This helps in reducing the number of incidents and minimizing service disruptions. Continuous Improvement: You promote a culture of continuous improvement within the service desk team. This involves fostering innovation, encouraging feedback and ideas from team members, and implementing initiatives to enhance the service desk's effectiveness and customer satisfaction. Training and Development: You identify training needs and provide ongoing training and development opportunities to the service desk team. This ensures that team members have the necessary skills and knowledge to deliver high-quality support. Assist Service Deliver Managers: Where requested, participate in operational meetings with the customer to obtain firsthand service desk performance feedback and provide key observations, identifying risks and issues and areas of improvement Operational Leadership: Plan and manage resource allocations and weekly rosters to cover 24x7 Service Desk. Identify, manage, and resolve service delivery issues, preventing escalations. Assist SDMs to manage Major Incidents and emergency changes. Preferred candidate profile 6-9+ years' experience working, managing and adhering to defined SLA's in a Managed Services Environment Excellent all-round client facing skills with the ability to communicate technical information to a variety of audiences both face to face and over the phone In-depth understanding of Service Management as per ITIL standards Excellent all round interpersonal and business communication skills with the ability to work confidently in highly responsive and collaborative team environments Experience with proactive account management Good all-round knowledge across cloud, systems and/or networking technologies Good all-round IT infrastructure support experience Good business acumen and ability to negotiate with business stakeholders for desirable outcome Strong customer orientation and able to manage customer expectations Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change Comfortable working in a high paced environment with excellent communication and good technical background able to effectively manage and influence senior leaders as well as a broad range of stakeholder Building trust with senior stakeholders in times of pressure. Highly Desirable Criteria Experience with ConnectWise Manage PSA suite Experience with computers and networks Experience in customer service Experience in management and leadership Strong problem solving, critical thinking, analytical thinking and decision-making skills Ability to working under pressure. Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in the Chandigarh highly driven team members (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. Employees are rewarded with monthly team events, Employee of the Month, just to name a few of the perks

Hi, Gear-up for an Exciting Opportunity in IT Support! If you are looking to embark on an exciting career in IT support, have great English communication skills and have a passion for technology, share your profile for registration at recruitment@oreta.com.au. As you receive the call letter from us, prepare yourself for the walk-in-drive and grab this perfect opportunity for you! We are open to hire freshers as well, who are eager to kick-start their professional journey. This is an opportunity for them to dive into the world of IT support. Number of positions: 3-5 Roles and Responsibilities Provide technical support to end-users through phone, email, or in-person interactions. Troubleshoot software issues related to laptops, desktops, printers, and other peripherals. Manage service requests from submission to resolution using ticketing tools like ConnectWise or similar platforms. Collaborate with team members to resolve complex technical issues that require remote support or escalation. Ensure timely resolution of customer complaints within SLA guidelines. Desired Candidate Profile 0-3 years of experience in a similar role (Service Desk/System admin/IT Troubleshooting) or fresher with a technical bend of mind. Recent graduates with a degree in Computer Science, Information Technology, or related fields. Strong communication skills and a customer-focused mindset. Enthusiasm for technology and a knack for problem-solving. Willingness to learn, adapt, and take on new challenges. Excellent communication skills for effective interaction with customers over phone/email/in-person. Contact for registration at recruitment@oreta.com.au

Key Responsibilities: Issue Resolution & Troubleshooting: Provide 1st and 2nd level support for end users (remote users) in a managed services environment, ensuring swift and effective resolution of issues. Request Management: Handle incoming requests via telephone, email, or the ITSM portal promptly, delivering high-quality support in line with SLAs. Technical Expertise: Troubleshoot Windows and Mac Operating Systems, printers, hardware, and applications. System Administration: Work with Active Directory, Azure AD, Exchange, EndPoint Manager (Intune), Office 365, SharePoint Online, OneDrive, Teams, and more. User Communication: Keep users informed about the progress of their incidents and requests from receipt to closure. Documentation: Log all requests in the ITSM system, documenting troubleshooting steps and resolution details. Escalation Management: Escalate complex issues to next-level support teams and maintain communication to ensure resolution. Hardware & Software Deployment: Set up, deploy, and maintain end-user hardware and software, including thin clients and printers. Process Improvement: Assist in creating and maintaining IT Service Desk processes and generate necessary documentation. Vendor Liaison: Coordinate with vendors on support issues as needed. Qualifications: Proven experience in a similar role with strong troubleshooting skills. Familiarity with ITSM systems and service desk operations. Excellent communication and customer service skills. Ability to work independently and as part of a team.

We are looking for a highly skilled and experienced Senior Security Operations Centre (SOC) Manager with a focus on SIEM tools to join our security team. As a SIEM Tools Specialist, you will be responsible for monitoring and analysing security events for multiple clients utilising our SIEM tool. You will undertake timely and accurate detection, investigation, and response to security incidents. In this role, you will collaborate closely with other security professionals, including threat hunters, incident responders, and forensic analysts, to ensure that the security operations centre (SOC) is always operational and that all security incidents are handled in a timely and effective manner to meet SLAs. You will also be responsible for ensuring that the SIEM tool is properly configured, managed, and optimised to meet the clients security requirements. Key Responsibilities: Security Event Analysis: Lead the analysis and investigation of information security events (IDS/DLP/SIEM/etc.) in a 24x7 SOC environment to swiftly detect, verify, and respond to cyber threats, while eliminating false positives. Technical Escalation: Serve as a technical point of escalation for complex security issues. Incident Investigation: Investigate incidents, analyze attack methods, research new defense techniques and tools, develop security policies, and document SOC procedures. Configuration Management: Maintain baselines for secure configuration and operations. Malware & Attack Analysis: Conduct malware analysis and other attack analyses to extract indicators of compromise and perform data security event correlation across various systems. Reporting: Prepare reports, summaries, and other forms of communication for both internal and client-facing purposes. SLA Compliance: Ensure compliance with SLAs, process adherence, and process improvement to achieve operational objectives. Process Development: Develop and deploy processes to ensure efficient and effective security operations. Mentorship: Provide guidance and mentorship to other security analysts and junior members of the security team. Continuous Learning: Stay up-to-date with the latest trends and best practices in cybersecurity and SIEM tools. Qualifications: Proven experience in a similar role within a SOC environment. Strong analytical and problem-solving skills. Proficiency with IDS, DLP, SIEM, and other security tools. Excellent communication skills, both written and verbal. Ability to work in a fast-paced, 24x7 environment. Strong understanding of security policies and procedures.

Join our dynamic team as a Technical Support Specialist , where you'll play a crucial role in ensuring seamless IT operations for our end users. You'll leverage your technical expertise and exceptional problem-solving skills to provide top-tier support, manage requests efficiently, and maintain robust system administration. Your contributions will directly impact our service quality and user satisfaction, making you an integral part of our success. Key Responsibilities: Issue Resolution & Troubleshooting : Deliver 1st and 2nd level support for remote users in a managed services environment, ensuring swift and effective resolution of issues. Request Management : Handle incoming requests via telephone, email, or the ITSM portal promptly, delivering high-quality support in line with SLAs. Technical Expertise : Troubleshoot Windows and Mac Operating Systems, printers, hardware, and applications. System Administration : Manage Active Directory, Azure AD, Exchange, EndPoint Manager (Intune), Office 365, SharePoint Online, OneDrive, Teams, and more. User Communication : Keep users informed about the progress of their incidents and requests from receipt to closure. Documentation : Log all requests in the ITSM system, documenting troubleshooting steps and resolution details. Escalation Management : Escalate complex issues to next-level support teams and maintain communication to ensure resolution. Hardware & Software Deployment : Set up, deploy, and maintain end-user hardware and software, including thin clients and printers. Process Improvement : Assist in creating and maintaining IT Service Desk processes and generate necessary documentation. Vendor Liaison : Coordinate with vendors on support issues as needed. Qualifications: Proven experience in a similar role with strong troubleshooting skills. Familiarity with ITSM systems and service desk operations. Excellent communication and customer service skills. Ability to work independently and as part of a team. This role is perfect for a proactive individual who thrives in a fast-paced environment and is passionate about delivering exceptional IT support. If you're ready to take your career to the next level, we want to hear from you!

Join our dynamic team as a Service Desk Associate , where you'll play a crucial role in ensuring seamless IT operations for our end users. You'll leverage your technical expertise and exceptional problem-solving skills to provide top-tier support, manage requests efficiently, and maintain robust system administration. Your contributions will directly impact our service quality and user satisfaction, making you an integral part of our success. Key Responsibilities: Issue Resolution & Troubleshooting : Deliver 1st and 2nd level support for remote users in a managed services environment, ensuring swift and effective resolution of issues. Request Management : Handle incoming requests via telephone, email, or the ITSM portal promptly, delivering high-quality support in line with SLAs. Technical Expertise : Troubleshoot Windows and Mac Operating Systems, printers, hardware, and applications. System Administration : Manage Active Directory, Azure AD, Exchange, EndPoint Manager (Intune), Office 365, SharePoint Online, OneDrive, Teams, and more. User Communication : Keep users informed about the progress of their incidents and requests from receipt to closure. Documentation : Log all requests in the ITSM system, documenting troubleshooting steps and resolution details. Escalation Management : Escalate complex issues to next-level support teams and maintain communication to ensure resolution. Hardware & Software Deployment : Set up, deploy, and maintain end-user hardware and software, including thin clients and printers. Process Improvement : Assist in creating and maintaining IT Service Desk processes and generate necessary documentation. Vendor Liaison : Coordinate with vendors on support issues as needed. Qualifications: Proven experience in a similar role with strong troubleshooting skills. Familiarity with ITSM systems and service desk operations. Excellent communication and customer service skills. Ability to work independently and as part of a team. This role is perfect for a proactive individual who thrives in a fast-paced environment and is passionate about delivering exceptional IT support. If you're ready to take your career to the next level, we want to hear from you!

Are you ready to take your cloud engineering expertise to the next level? Join our dynamic Delivery Team as a Senior Cloud Engineer Level 4 , where you'll play a crucial role in designing, building, and managing cutting-edge Azure cloud platforms . The Senior Cloud Engineer role brings you an opportunity to learn and leverage your experience for everything cloud. The successful candidate will report to the Head of Delivery and provide Design and Engineering Services for a range of clients across several industries. Visit us at www.oreta.com.au LinkedIn: https://www.linkedin.com/company/oreta/posts/?feedView=all Location: Chandigarh/Mohali (* DO NOT share your profile if NOT willing to relocate) Skills and Capabilities 10+ years' experience in an IT service industry Experience in configuring Azure Cloud Services Experience in migrating workloads to Azure Expertise with Windows server operating systems Experience with Linux operating systems Experience with Azure AD, Azure AD Domain Services, Azure AD Connect, Azure AD B2C/B2B, MFA, Federation Services, Group Policies, DNS, DHCP Experience with backup tooling: e.g. azure tools, Veeam, Cohesity, Hycu Experience with DR architectures in Azure Experience in scripting: Net and PowerShell skills and other orchestration, automation or scripting languages/tools. Terraform skills highly regarded. Understanding of information security principles Excellent oral and written communication skills with the ability to articulate solutions clearly and concisely. Ability to ensure customer privacy regulations are understood and implemented. Responsibilities include (but not limited to) Working as part of the delivery team and responsible for: Working with the Project Managers, Architects, Sales and Customers to design scalable Azure cloud platforms Build, configure and test Azure cloud platforms and services Perform deployment cutovers of cloud platforms and oversea migration of workloads (after hours) Maintaining high customer satisfaction Knowledge sharing within the team Willingness and ability to assist with marketing requests on an ad hoc basis (e.g. blogs and LinkedIn posts) Supporting the managed services team for P1 escalations and responsible for: incident diagnosis & resolution, service request fulfillment, root cause analysis and change execution providing inputs for the creation of SOPs and process improvements • providing after- hours IT support for P1 escalations where Level 2 and 3 are unable to resolve to meet agreed SLAs Perks & Benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in the Chandigarh highly driven team members (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. Employees are rewarded with monthly team events, Employee of the Month, just to name a few of the perks To reach directly- write back at recruitment@oreta.com.au OR tarvinder@oreta.com.au

Are you ready to drive the next generation of digital transformation? Join us as a Senior Microsoft Engineer (L4) and take charge of cutting-edge M365 Tenant-to-Tenant migration projects, delivering seamless transitions across enterprise environments. This is your chance to make a significant impact, architecting the future of Microsoft 365, Active Directory, and cloud-based device management. Visit us at www.oreta.com.au LinkedIn: https://www.linkedin.com/company/oreta/posts/?feedView=all Location: Chandigarh/Mohali In this exciting role, you'll: Lead end-to-end design and execution of M365 Tenant-to-Tenant migration projects. Assess, plan, and execute migration strategies for Exchange Online, OneDrive, SharePoint, Teams, Application and SSO . Configure and migrate domains, DNS, mail flow, and user identities across tenants. Implement best practices for co-existence, domain cutovers, and post-migration validation. Develop risk mitigation plans and rollback strategies for migration activities. Design and implement Active Directory migration and consolidation strategies. Perform AD domain, forest, and trust migrations, ensuring seamless authentication and security policies. Evaluate and optimize Group Policies, DNS, and domain controller replication. Implement Hybrid AD environments, integrating on-prem AD with Microsoft Entra ID (Azure AD). Ensure compliance with IAM security policies, conditional access, and MFA enforcement. Design and implement Microsoft Intune architecture to support modern workplace strategies. Lead the migration from on-premises device management solutions (SCCM, GPO, AD) to cloud-based Intune MDM/MAM. Architect Windows Autopilot deployment model Develop and enforce device enrollment policies (Azure AD Join, Hybrid Join, BYOD). Develop and enforce enrollment strategies for all device platforms including Windows, macOS, iOS, Android. Configure Conditional Access policies and integrate Intune with Microsoft Defender for Endpoint, Azure AD, and Microsoft Purview. Implement and manage BitLocker encryption, Windows Hello for Business, and attack surface reduction policies Define security baselines for Windows, macOS, and mobile devices to ensure compliance. Maintaining high customer satisfaction Reporting on service scope to key stakeholders Preferred candidate profile 10+ years of IT industry experience with a focus on Microsoft 365, Active Directory, and Identity Management. Expertise in M365 Tenant-to-Tenant migration (Exchange, OneDrive, SharePoint, Teams). Strong experience in Active Directory migration, consolidation, and restructuring. Deep understanding of Azure AD, Conditional Access, MFA, and Identity Protection. Hands-on experience with Microsoft Entra ID, Hybrid AD, and authentication models (SSO, OAuth, WS-Fed, ADFS). Proficiency in PowerShell scripting for automation & migration. Familiarity with Microsoft Defender for Identity & Endpoint, Security Baselines, and Zero Trust Architecture. Expertise in Microsoft Intune (Endpoint Manager), Microsoft Defender for Endpoint (MDE), and Windows Autopilot. Strong knowledge of Windows, macOS, iOS, and Android device management. Deep understanding of Conditional Access, Azure AD security, and compliance policies. Experience with Threat Protection, Attack Surface Reduction (ASR), and Advanced Threat Hunting. Proficiency in PowerShell scripting & automation. Familiarity with Zero Trust Security Model, Microsoft Sentinel, and Windows 365 (Cloud PC). Perks and benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in Chandigarh, India with a friendly and highly driven people (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. The renumeration will be negotiated and based on the relevant skills and experience of the successful applicant. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you. To reach directly- write back at recruitment@oreta.com.au OR tarvinder@oreta.com.au

The Senior Cloud Architect will have a keenness to learn and a passion for everything cloud. The successful candidate will report to the Head of Delivery and provide Design and Engineering Services for a range of clients across several industries. Skills and Capabilities 16+ years' experience in an IT service industry Experience in configuring Azure Cloud Services Experience in migrating workloads to Azure Expertise with Windows server operating systems Experience with Linux operating systems Experience with Azure AD, Azure AD Domain Services, Azure AD Connect, Azure AD B2C/B2B, MFA, Federation Services, Group Policies, DNS, DHCP Experience with backup tooling: e.g. azure tools, Veeam, Cohesity, Hycu Experience with DR architectures in Azure Experience in scripting: Net and PowerShell skills and other orchestration, automation or scripting languages/tools. Terraform skills highly regarded. Understanding of information security principles Excellent oral and written communication skills with the ability to articulate solutions clearly and concisely. Ability to ensure customer privacy regulations are understood and implemented. Responsibilities include (but not limited to) Working as part of the delivery team and responsible for: Working with the Project Managers, Architects, Sales and Customers to design scalable Azure cloud platforms Build, configure and test Azure cloud platforms and services Perform deployment cutovers of cloud platforms and oversea migration of workloads (after hours) Maintaining high customer satisfaction Knowledge sharing within the team Willingness and ability to assist with marketing requests on an ad hoc basis (e.g. blogs and LinkedIn posts) Supporting the managed services team for P1 escalations and responsible for: incident diagnosis & resolution, service request fulfillment, root cause analysis and change execution providing inputs for the creation of SOPs and process improvements • providing after- hours IT support for P1 escalations where Level 2 and 3 are unable to resolve to meet agreed SLAs Perks & Benefits Oreta takes pride in providing a service of excellence to our customers and looking after our employees who enable our business to succeed. The successful applicant will enjoy working in the Chandigarh highly driven team members (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. Employees are rewarded with monthly team events, Employee of the Month, just to name a few of the perks

About the business Oreta is a leading technology services company that empowers business outcomes through advisory, delivery and managed services using network, cloud, security, and analytics. Our commitment to innovation and excellence has earned us numerous prestigious awards in the Australian technology sector, including recognition from ARN, Telstra, Deloitte and CRN. We maintain strategic partnerships with renowned industry leaders such as Microsoft, Telstra, Cisco, SentinelOne, Palo Alto Networks, VMware Premium, and Qualys, enabling us to deliver top-tier solutions and services. Our success is underpinned by our people and their desire to constantly delight the customer. Our culture is made up of our behaviours and values which define the way we work together and service our customers. We are passionate about living and breathing our 4 Core Values which are at the heart of our culture: Go Further Thrive Together Move with Velocity Have Fun About the role Location: Chandigarh We are looking to engage a well-presented Mid level GRC Consultant to work closely with our clients. You will be responsible for consulting, designing and reviewing formal documentation and business requirements to ensure they are in line with ISO 2700-1, NIST, NSW Mandatory 25, SOCI ACT 2018 and Essential 8 frameworks and maturity levels to name a few. This role is front facing and therefore you will be expected to engage with internal and external stakeholders, communicate with technical and non-technical teams and provide practical solutions to the end client. Essential Criteria Minimum of 3 5 years in Information technology or related field Bachelor's Degree in Computer Science, Information Security, Information Systems, or related field in Cyber Exceptional communications skills (written, verbal & customer presentations) Strong attention to detail Ethical mindset Experience in a client facing role Strong analytical and problem-solving skills. Proven experience writing formal documentation, business requirements and reports (Excellent MS Office experience) Design and document GRC policies, procedures, and controls Develop and implement GRC strategies and roadmaps aligned with client objectives Understanding of ISMS, ISO 27001, SOC 2 compliance, NIST and Essential 8 Ability to work autonomously Assist and contribute to fellow team members and team discussions Being comfortable with a high degree of on-the-job learning An understanding of Information Security and a keen sense to learn Travel to client sites as needed. Strong understanding of GRC frameworks, Risk Management, business processes, security governance, audit compliance and risk assessment Conduct GRC assessments to identify risks and compliance gaps Prepare and present reports to clients on GRC findings and recommendations. Manage and track GRC projects and deliverables. Strong self-management skills, including time management and the ability to work on multiple assignments concurrently Highly regarded/Desirable Criteria Knowledge of security standards. Excellent written and oral skills Confident to face customers Excellent documentation skills Excellent time management skills Responsibilities (not limited to) include; As a Mid level GRC Consultant (Governance, Risk, and Compliance), your roles and responsibilities will include: Assisting senior consultants / Managers / Leads in conducting risk assessments and compliance audits. Researching and analysing regulatory requirements and industry best practices. Supporting the development and implementation of GRC frameworks and policies. Assisting in the identification and evaluation of potential risks and vulnerabilities. Collaborating with cross functional teams to ensure compliance with regulations and standards. Assisting in the development and delivery of training programs on GRC topics Supporting the creation and maintenance of documentation related to GRC processes. Assisting in the monitoring and reporting of key risk indicators and performance metrics. Participating in client meetings and providing support in presenting findings and recommendations. Keeping up-to-date with industry trends and developments in GRC. Benefits and Perks Oreta takes pride in providing a service of excellence to our customers and looking after our team members who enable our business to succeed. The successful applicant will enjoy working in a collaborative environment in either Sydney or Melbournes CBD with a friendly, diverse, inclusive and highly driven team (the Oreos), where ideas are always welcome and ongoing training and development is strongly encouraged. Employees rewards and recognition and have fun happy momentsJust to name a few of the perks. The renumeration base range will be negotiated based on the applicants relevant skills and experience. Performance reviews are conducted annually. If you are interested in a long-term career with potential to develop and grow with the business and are available to start immediately, then we look forward to hearing from you.

The role of a Senior HR Executive, with a focus on recruitment and HR operations, is to ensure that hiring processes and HR functions are effectively managed, supporting the organizations growth and overall operational efficiency. Purpose of the Role The role of a Senior HR Executive with a focus on recruitment and HR operations, is to ensure that hiring processes and HR functions are effectively managed, supporting the organizations growth and overall operational efficiency. Responsibilities & Accountability Provide end to end recruitment support for offshore/onshore hiring includes sourcing, screening, interviewing, and onboarding candidates to meet the company's talent needs in a timely manner. Ensures a positive candidate experience throughout the hiring process, from initial contact to onboarding, enhancing the company's employer brand. Support onboarding new employees, ensuring they have a positive start by handling documentation, setting up systems, and coordinating orientation programs. Support offboarding formalities such as assets handover, exit letters and organising farewell of departing employees. Bring efficiency to HR tasks such as document processing, compliance with legal requirements, and record-keeping, helping to create a well-organized and responsive HR support. Assist in the planning, and execution of employee engagement activities such as team-building events, recognition programs, and wellness initiatives to promote a motivated and cohesive workforce. Other HR operations tasks such as assist in Learning & Development initiatives, attendance tracking and reports, employee data collection and ad-hoc reports. Values and Behaviours Have Fun We take time and effort to make the workplace more enjoyable, we reward and celebrate success, our customers and partners see us as human. Move with Velocity We evolve and grow to stay ahead of the curve, we make decisions quickly and often, we are decisive and show initiative, we are outcome oriented, and we question everything to determine what speeds or impedes the desired outcome. Further We go beyond delivering what works, we discover delights and help customers transform their business, we have a passion for learning, we have a desire to question the norms, and we are curious to step out of our comfort zones. Thrive Together We are high functioning, supportive and inclusive, collaboration is in our DNA, we step up to assist our team members, and we work as a team to achieve the right outcome. Skills and Capabilities Core Capabilities Outcome focused Communicates effectively Decision making Values differences Instils trust Essential Skills, knowledge, and experience Must have proven experience in HR for minimum 4 years. Must have good communication English communication skills. Should be ready to take responsibility and always ready to learn new things. Should be able to prioritize the work. Must have worked on Teams, Outlook and conversant with MS office Desirable Skills, knowledge, and experience Self-driven experience in recruitment & HR operations, preferable with a fast-growing organisations. Work exposure in IT industry.