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Order To Cash Operations Associate

Order To Cash Operations Associate

Accenture

1 - 3 years

3 - 4 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

customer service credit management order to cash assessment accounting system accounts receivable service operations data integrity cash applications sales billing invoicing application processing cash operations cash flow customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Order to Cash - Credit Management & Assessment

Designation: Order to Cash Operations Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Credit Management Associate will be responsible for gathering and analyzing financial information of the projects existing and new customers and assess the risk of offering credit too small to medium scale businesses

What are we looking for?

Perform and manage new credit applications within TAT.

Gather and input financial data for Meta credit evaluations.

Manage cases related to credit inquiries.

Ensure data integrity (e.g., contact information, legal names)

Escalate issues to the appropriate parties following the established escalation procedures, if necessary.

Deliver exceptional customer service to both internal stakeholders and external customersHandle and resolve customer query disputes received via email.

Minimum of 1 year experience working with Accounting systems in Accounts Receivable

Written and spoken ability to communicate in English for Accenture interaction

Attention to details

Responsibility and accuracy in the completion of received tasks

Ability to solve urgent matters and work under pressure

Flexibility, especially in the period of month quarter year end closing

Reliable proactive approach to entrusted tasks thinking outside the box

Excellent interpersonal and communication skills

Strong commitment to working with teams

Providing excellent customer service

Ability to work in a multicultural and diverse environment

A natural ability to adapt to change

Client industry experience a plus

Bachelors Degree OR Minimum of 1 year of experience in customer experience .

Credit experience would be an added advantage

Minimum of 1 year experience with Microsoft Office

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts
Qualification Any Graduation

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Order To Cash Operations Associate