Order To Cash Operations Analyst

3 - 5 years

3 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 About The Role  

Skill required:
Order to Cash - Sales Order Processing

Designation:
Order to Cash Operations Analyst

Qualifications:
BCom/Bachelor's degree with Finance specialization

Years of Experience:
3 to 5 years

What would you do?
The Role:The incumbent should be an expert in Order management process - Working as SME role for performing AR Sales Order processing
  • Understanding end to end understanding of order management processes right from reviewing till execution/billing generation.
  • Review orders for accuracy in pricing, quantity, and delivery details, ensuring all information is complete and correct.
  • Do the compliance checks before order processing in terms of credit limit review, customer BGC and share all inputs with client.
  • Work with internal teams of client i.e.
  • Finance, logistics for any order management related disputes.Functional Responsibilities:
  • Review orders for accuracy in pricing, quantity, and delivery details, ensuring all information is complete and correct.
  • Complete understanding of AR Billing, order management process,
  • Work with internal teams of clients i.e. Finance, logistics for any order management related disputes
  • Conduct quality check publishes the results and provides required feedback to teams to drive improvement in accuracy of process.
  • Evaluate customer credit worthiness before processing order management process.
  • Prepare the SOPs, daily/weekly/monthly reporting for AR Billing activities in scope.
  • Generate lean ideas and improvements in process by delivering the improved process controls, productivity, and accuracy.
  • Must be an expert in solving any order management related exception
  • Prepare and send out invoices in accordance with business rules specified by client
  • Distribute invoices to the customers in a timely manner
  • Perform calculations on the billing as per agreed instructions with the client
  • Analyzes Billing related issues, understands, & explains variances, and proactively identifies potential problems and solutions
  • Initiates and facilitates the sharing of process knowledge and best practices within the team and across the engagement & can impact and influencing others
  • Interact with client SMEs, Lead for daily work and process related issues and work on resolutions received, raise appropriate queries if required to clients and 3rd parties
  • Resolving the process related queries, discuss and drive the process changes/updates received from client
  • Participate in the weekly/daily calls with Client SMEs and ensure timely action on pending action items.
  • Execute the process controls defined by process leads and provide status update with 100% compliance.
  • Generating lean ideas & providing inputs to process leads for improvement opportunites

    What are we looking for?
  • Client Management
    Qualifications:
  • Minimum 7-8 years of order management or related process experience in Finance & Accounting function out of which 1.5 to 2 years in BPO or shared service centers.
  • Minimum bachelor's degree in finance accounting or related field
  • Good knowledge of Billing process
  • People Management Responsibilities:
  • Play the role of trainer/coach for new joiners/freshers and CL 12 resources.
  • Act as second in command in absence of immediate supervisor of process.
  • Work allocation and timely completion of tasks.
  • Microsoft Excel
  • Microsoft Excel VBA ProgrammingSystem & applications
  • Experience of working in SAP S4 Hana, would be an added advantage
  • Good knowledge of MS Excel & word
  • Having advanced excel knowledge would be an added advantage. Communication & Interpersonal skills
  • Ability to interact with customers for daily operational activities with client SME
  • Excellent communication skills both oral and written as need to interact with customers/internal stakeholders via calls and e-mails.
  • Closely work with team lead to drive process/organizational initiative
  • Must be able to communicate both orally and in writing to influence others through one-on-one conversations, governance calls with clients.

    Roles and Responsibilities:
  • In this role you are required to do analysis and solving of lower-complexity problems
  • Your day to day interaction is with peers within Accenture before updating supervisors
  • In this role you may have limited exposure with clients and/or Accenture management
  • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
  • The decisions you make impact your own work and may impact the work of others
  • You will be an individual contributor as a part of a team, with a focused scope of work
  • Please note that this role may require you to work in rotational shifts
     Qualification BCom,Bachelor's degree with Finance specialization
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    Accenture logo
    Accenture

    Professional Services

    Dublin

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