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Order To Cash Operations Analyst

Order To Cash Operations Analyst

Accenture

3 - 5 years

3 - 5 Lacs

navi mumbai

Posted:22 hours ago| Platform:

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Skills Required

order management sales order processing accounting order to cash finance accounts receivable accounts payable sap finance accounting invoice processing ar billing sales cash applications billing sap s hana advanced excel vendor reconciliation

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Order to Cash - Sales Order Processing

Designation: Order to Cash Operations Analyst

Qualifications:BCom

Years of Experience:3 to 5 years

What would you do? The Role:The incumbent should be an expert in Order management process Working as SME role for performing AR Sales Order processing Understanding end to end understanding of order management processes right from reviewing till execution/billing generation. Review orders for accuracy in pricing, quantity, and delivery details, ensuring all information is complete and correct. Do the compliance checks before order processing in terms of credit limit review, customer BGC and share all inputs with client. Work with internal teams of client i.e.

Finance, logistics for any order management related disputes.Functional Responsibilities:Review orders for accuracy in pricing, quantity, and delivery; ensure all order details are complete/correct. Perform compliance checks prior to order processing,credit limit review, customer BGC,and share inputs with clitent. Coordinate with internal client teams (Finance, Logistics) to resolve order management-related disputes. Full understanding of AR Billing and end-to-end order management process. Conduct quality checks, publish results, and provide feedback to teams to improve process accuracy. Evaluate customer creditworthiness before order processing. Prepare SOPs and daily/weekly/monthly reports for AR Billing activities. Recommend and drive lean ideas to improve process controls, productivity, and accuracy. Resolve order management-related exceptions efficiently. Prepare and send invoices in line with clients business rules. Distribute invoices to customers within defined timelines. Perform billing calculations as per agreed instructions with the client. Analyze billing issues, explain variances, and proactively identify and resolve problems. Share process knowledge and best practices across the team and engagement to influence improvements. Interact with client SMEs and Leads for daily process-related matters; raise queries to clients or 3rd parties when needed. Possess strong communication skills email/oral. Resolve process-related queries and support implementation of client-driven updates. Join weekly/daily client calls and ensure timely closure of action items. Execute process controls with 100% compliance and provide status updates. Provide lean ideas and improvement inputs to process leads. Stay updated on billing policies and regulatory requirements.

What are we looking for? Client ManagementContract managementPeople Management Responsibilities:Play the role of trainer/coach for new joiners/freshers and CL 12 resources. Act as second in command in absence of immediate supervisor of process. Work allocation and timely completion of tasks.Microsoft ExcelMicrosoft Excel VBA Programming
Qualifications:Minimum 7-8 years of order management or related process experience in Finance & Accounting function out of which 1.5 to 2 years in BPO or shared service centers. Minimum bachelors degree in finance accounting or related field Good knowledge of Billing process System & applications Experience of working in SAP S4 Hana, would be an added advantage Good knowledge of MS Excel & word Having advanced excel knowledge would be an added advantage.Communication & Interpersonal skills Ability to interact with customers for daily operational activities with client SME Excellent communication skills both oral and written as need to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing to influence others through one-on-one conversations, governance calls with clients
Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts
Qualification BCom

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Order To Cash Operations Analyst