Order to Cash

As an OTC Associate/ Senior Associate/ Team Lead/ Assistant Manager in Mumbai, your role will involve the following responsibilities: - Having a minimum of 2+ years of experience in the O2C domain. - Owning O2C functions such as Billing, Cash Allocation, highlighting challenges/issues for guidance, and daily reporting. - Reviewing O2C activities, investigating Unidentified cash, O2C Reporting, Dashboards, Open items resolution, Training team members, and continuous improvement. - Participating in Governance calls with clients. - Ensuring SLA adherence. - Utilizing excellent analytical and decision-making skills. - Handling work allocation, managing exceptions, resolving queries, reviewing complex activities, conducting month close review meetings with business & retained accounting teams, reviewing quality & compliance, tracking & reporting SLAs, and leading process improvements. For the Associate Manager role, you are expected to have experience in managing a team of 10+ members. Additionally, functional working experience in ERPs like Oracle is preferred.,