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Order To Cash Analyst

3 - 7 years

0 - 3 Lacs

hyderabad

Posted:None| Platform: Naukri logo

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Skills Required

o2c oracle erp accounts receivable oracle cash applications o2c cash application

Work Mode

Work from Office

Job Type

Full Time

Job Description

Order to Cash (O2C) Specialist

Key Responsibilities:

  • Handle and resolve customer disputes effectively and within defined timelines.
  • Perform basic cash application analysis and support resolution.
  • Work with dispute tracking tools like

    Salesforce

    or

    PeopleSoft

    .
  • Use ERP systems such as

    SAP

    or

    Oracle

    to track and manage transactions.
  • Prepare reports and dashboards using

    MS Excel

    and

    PowerPoint

    .
  • Communicate with internal teams and external clients for issue resolution.
  • Ensure accuracy in documentation and maintain audit trail.

Required Skills:

  • Strong knowledge of

    Order to Cash

    processes.
  • Proven experience in

    Dispute Management

    .
  • Basic understanding of

    Cash Application

    and analysis.
  • Proficiency in

    Salesforce / PeopleSoft

    (preferred).
  • Experience in

    SAP / Oracle ERP systems

    (preferred).
  • Advanced skills in

    MS Excel

    (pivot tables, VLOOKUP, etc.) and

    PowerPoint

    .
  • Excellent communication and problem-solving skills.
  • Self-motivated and able to work independently.

Good to Have:

  • Client-facing experience and ability to manage customer relationships.

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