3 - 5 years
2 - 4 Lacs
Posted:3 weeks ago|
Platform:
Work from Office
Full Time
We are seeking a detail-oriented and proactive Order Management Specialist to join our team. This role will be responsible for processing customer orders, coordinating with internal departments, and ensuring timely delivery to meet customer expectations. The ideal candidate has excellent communication and organizational skills, and thrives in a fast-paced environment. Key Responsibilities Manage and process incoming customer orders in ERP/CRM systems Verify order accuracy, pricing, and product availability Coordinate with warehouse, logistics, and sales teams to ensure timely order fulfillment Monitor order status and proactively resolve any issues or delays Communicate order confirmations, shipping details, and backorder updates to customers Maintain accurate records and documentation Identify and implement process improvements to optimize order workflow Qualifications Any Graduate Can apply with Order Management Experience 3+ years of experience in order management, customer service, or supply chain in International Process Proficiency in ERP systems SAP, Oracle (Mandatory) Strong attention to detail and problem-solving skills Excellent communication and interpersonal abilities Ability to prioritize and manage multiple tasks under tight deadlines
Mark Makers Consultancy Services
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