Oracle Utilities Customer Care and Billing Admin

We are looking for an Oracle CC&B/C2M/CCS Administrator with strong expertise in managing OUAF-based environments and hands-on experience in supporting end-to-end C2M implementations. The role requires advanced technical and administrative skills to configure, monitor, and maintain Oracle C2M application environments (development, testing, and production) both on premise and cloud applications. Candidate will be responsible for user and security management, batch framework scheduling and monitoring, meter data load oversight, performance tuning, patching, upgrades, and deployment support. The candidate should have proven capability in troubleshooting C2M-specific issues such as usage transaction errors, VEE validation failures, and AMI integration monitoring, while coordinating with technical and functional teams to ensure seamless day-to-day operations of the C2M system.

Years of Experience:

Position Requirements:

• Manage and maintain

  Oracle CC&B,C2M, CCS application on premise and cloud environments

  (Development, Test, Pre-Prod, Production).
• Technical/Functional skill set on

  Oracle CC&B,C2M, CCS configurations and customizations

• Configure and administer

  user roles, security profiles, and environment settings

  .
• Monitor and manage

  batch framework jobs

  , ensuring successful execution of meter data loads, billing batches, and usage transactions.
• Troubleshoot and resolve

  C2M-specific issues

  including usage transaction failures, VEE (Validation, Estimation & Editing) rule exceptions, and AMI integration errors.
• Perform

  system monitoring and performance tuning

  to ensure high availability and stability.
• Support

  patching, upgrades, and deployments

  across environments in coordination with technical teams.
• Provide

  environmental health checks, capacity planning, and proactive system maintenance

  .

Must have skills:

• Strong hands-on experience with

  Oracle Utilities Application Framework (OUAF)

  .
• Proven experience in

  C2M administration

  including

  batch framework, usage transactions, and meter data management

  .
• Good knowledge of

  WebLogic Administration

  and

  Oracle Database

  .
• Experience with

  environment management, deployments, and patching