Oracle

SUMMARY

Experienced banking professional with nearly 8 years in Retail Banking, specializing in branch operations, customer due diligence, and regulatory compliance. Proven expertise in managing customer onboarding, KYC/AML processes, ECM processes, transaction monitoring, and risk assessment. Strong understanding of banking products, customer lifecycle, and end-to-end compliance controls. Adept at bridging functional and compliance domains, ensuring operational efficiency while maintaining adherence to internal and regulatory standards.

DESCRIPTION

• Deep understanding of OFSAA ECM workflows, alert lifecycle management, case investigation, and escalation processes aligned with AML and regulatory compliance frameworks.

• Experienced in configuring alert and case queues, role-based workflows, and investigator assignments for efficient case handling.

• Skilled in mapping compliance processes with ECM modules for AML, Fraud, and KYC integration.

• Strong understanding of data flow between AML, Screening, and ECM, ensuring seamless alert handover and resolution tracking.

• Very good familiarity with ECM data model, database schema, and UI components (dashboards, investigation screens, and disposition modules).

• Proven track record in scenario debugging, data validation, and threshold tuning.

• Strong communication, analytics, Team management and co-ordination skills.

• Quick learner with a strong ability to grasp new technologies, tools, and skills efficiently.

SKILLS

• Enterprise Case Management (ECM)

• Anti-Money Laundering (AML)

• Know Your Customer (KYC)

• Customer Due Diligence (CDD)

• Enhanced Due Diligence (EDD)

• Transaction Monitoring

• Sanction Screening

TECHNICAL / FUNCTIONAL EXPERTISE

• OFSAA – FCCM (KYC, AML, TF, CS, ECM)

• Data validation and threshold tuning

• KYC batch configurations (rule and algorithm based)

• Microsoft Office Suite (Word, Excel, PowerPoint