Oracle Product Lifecycle Management: Service Engineer- QA

Oracle Product Lifecycle Management: Service Engineer- QA

We are seeking a skilled professional to manage our Oracle Product Lifecycle Management module.

Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH)

• Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support


• Perform API integration testing, configuring Oracle PDH application components


• Deliver post-production support/hypercare service


• Create custom reports using Oracle tools


• Perform Root cause analysis on recurring issues


• Execute Agile data migration processes


• Conduct quarterly configuration and patch validations/testing


• Analyse and prioritize support requests involving Oracle Fusion product life cycle configurations and customizations issues


• Perform initial assessment and customization component failures


• Coordinate post-production support/Hypercare requests


• Triage issues related to custom reports using oracle tools


• Manage incidents tickets for Agile data migration challenges


• Track and prioritize quarterly configuration and patch validations/testing requests

Requirements:

• 5+ experience with Oracle Cloud PLM solutions


• Strong understanding of product lifecycle management principles


• Proficiency in Oracle PDH application configurations


• 5+yrs of relevant exp on Support or implementation projects.


• Manual Testing experience & have written test cases.


• Good Communication for an Individual contributor role.


• Location of Work Bangalore, Kodathi office.


• Knowledge of API integration and testing methodologies (patch testing)


• Experience with custom reports development using oracle tools


• Background in Agile data migration techniques


• Ability to validate and test system configuration and patches


• Excellent troubleshooting and problem-solving skills


• Strong communication abilities with both technical and business stakeholders