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6 - 10 years
9 - 14 Lacs
Bengaluru
Work from Office
Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) Career Level - IC3 Responsibilities Position Overview: Position is for a Techno-functional Support Professional, preferably with implementation background in Oracle EBS Financial Applications.Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer. Job Description We expect candidate to have: Strong knowledge of financials business processes and concepts. Hands-on implementation/Support experience in EBS Financial Modules like GL, AP, AR, FA, IBY, PA and CM. Any additional knowledge of Costing (discrete/process) will be added advantage. Ability to relate the product functionality to business processes, and thus offer implementation advises to customers on how to meet their various business scenarios using Oracle EBS Financials. Strong technical debugging skills using SQL, PLSQL, Reports etc. Strong problem solving skills. Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities. Candidate should be team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis. High flexibility so you remain agile in a fast changing business and organizational environment. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. Personal Attributes: Self driven and result oriented Strong problem solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses Your Qualification: The candidate should have 6+ years of techno-functional experience with Oracle Financials and a minimum 2 years of leadership experience working at a customer facing roles. High commitment with his/her customers is must. Skills - EBS R12 techno-functional skills in Finance modules (GL, AP, AR, CM, FA, IBY, PA, CM, Costing). Technical Skills - Good debugging skills using SQL, PL/SQL,Forms, Reports, XML/BI Publisher and Workflow. Shift working is mandatory. Ready to work in shifts including night shift on rotation basis (6:30pm/10:30pm/2:30pm). The role will be based in Bangalore / Hyderabad/Noida. Education: BE, BTech, MCA, CA, ICWA, MBA (Finance) preferred.
Posted 2 months ago
3 - 5 years
10 - 15 Lacs
Hyderabad
Work from Office
Job Description Collaborate with product managers, product owners, and other stake holders for understanding the requirements, coming up with user stories/backlog items and lead the technical architecture driven by customer usage patterns along with the detailed automation design. Have passion to discover the true technical / operational requirements associated to the new feature requests that demonstrates exceptional customer relationship skill. Lead and contribute in building next generation of Oracle Financials. Career Level - IC4 Career Level - IC4 Responsibilities As a Senior Application Engineer in the team you will need to Collaborate with product managers, product owners, and other stake holders for understanding the requirements, coming up with user stories/backlog items Lead the technical solution approach/technical design/testing strategy driven by customer/usage data along with the automation design Work in a DevOps culture that includes taking complete ownership and driving the collaboration with peer teams, cloud operations and technology stack to see through any task for end-to-end delivery. Have passion to discover the true technical / operational requirements associated to the new feature requests that demonstrates exceptional customer relationship skills, provide alternate technical and business approaches, and lead engineering efforts to meet strong customer commitment timelines with best possible solution. Possess expert knowledge in performance, building large scale enterprise applications , system architecture, and engineering best practices. Develop ultra-scalable and highly reliable designs specs that include fault-tolerance , automatic recovery in error scenarios along with strong diagnostic approaches. Be obsessed over customer satisfaction , operational excellence, evaluate system performance and security Identify and solve technology-related bottlenecks and provide enhancements to existing code base. Design and deliver robust automation tests to validate the user stories / backlog items Be a leader and provide design suggestions to some of the most complex problems faced by other scrum teams by sharing your deep software engineering knowledge and experience , constantly creating re-usable content/tools which will help consciously improve technical standards , increase the productivity and effectiveness of the teams. Qualifications : Bachelors or Masters degree or higher in Computer Science or in related technical discipline. At least 4 years of Software development experience in JAVA/SQL/PLSQL with Web Development. Excellent Knowledge in Order to Cash (O2C) flow of Cloud ERP preferably with Accounts Receivable product implementation experience. Proven track record of building large-scale, fault-tolerant , high performing , highly scalable software products with experience on managing complex projects. Demonstrated expertise in system-level design, and experience with web services and service-oriented architectures. Expertise in different performance tuning approaches in JAVA / SQL or in related technologies. Experience in Rest API and micro services will be a preferred skill. Should be able balance technical leadership and savvy with strong business judgment to make the right decisions be it on the technology or in designing the application. Demonstrated ability to think strategically about business, product, and technical challenges. Building smart unit test automation with different tools. Assist in the continual hiring and development of technical talent to help the organization grow. Should be an inspirational technical leader who can set high standards with in the team. Justify the Ideas always with detail-oriented facts with a quantification mentality. Should be able to operate in a very fast paced environment where time to hit market is super critical. Oracle Fusion Financials Development or Consulting experience will be an added advantage.
Posted 2 months ago
6 - 11 years
25 - 32 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
Job Description General Qualifications An experienced functional consultant who has a solid understanding of basic business concepts and practices in the area of Financials Management. The candidate should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need independent judgment. Responsibilities Works with the client to understand requirements, functionality and business processes Translate customer requirements into deliverable products and services Provide functional assessment of implemented solutions, with recommendations for enhanced processes, best usage of Oracle applications features and better performance results Develops test plans, procedures and running the tests accordingly Support Oracle Financials products and services in line with the contractual agreement Works with support to resolve Customers SRs. Conduct knowledge transfer sessions both within the Oracle team and to end users. Work closely with the technical team and delivery leaders to provide engagements work estimates and drive excellence in functional work. Ensures that new services are appropriately captured and put in ACS corporate repository Proactively maintains knowledge of Oracle's current and future products/solutions offerings for the specified Financials area. Technical Qualifications 7-10+ years implementation experience of Financials solutions Experience with multiple Financials applications is a plus especially Oracle EBS and Oracle SaaS At least 2 years in implementing Financials SaaS applications At least (1) full life cycle implementation of Oracles Cloud SCM solutions Strong functional knowledge of Oracle Financials modules: General Ledger, Accounts Payable, Accounts Receivable, Asset Management and Cash Management, Budgeting and Planning Good understanding of Sub-ledger Accounting (SLA) and Financial Accounting Hub (FAH) Previous consulting experience Business analysis, requirements gathering, and workshop leadership skills Oracle Cloud Certification is a plus Other Qualifications: Excellent Analytical skills Strong English written/verbal communications Self-motivated individual who works well in a team environment Willing to travel to customer sites on a regular basis Experience in working as part of Global/ Matrixed/ Remote teams Self-driven, ability to work under minimal supervision Experience : 6-10+ years of overall experience in multiple end-to-end implementations / support projects involving Financials modules across industry domains Travel : Yes, 25+ % of the Time Job Type : Regular Employee Hire Career Level - IC4 Responsibilities
Posted 2 months ago
5 - 10 years
0 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Job Title : Oracle EBS Finance Functional Experience : 5+ Years Locations : Hyderabad, Bangalore and Chennai OSI Digital is looking for a E-Business Suite Finance Functional for the open position in Support Project. The person will get the opportunity to explore his knowledge and gain from the industry best resource pool available. The person will have an opportunity to grow into leadership roles and explore new avenues in IT space. Responsibilities Manage day-to-day technical support activity and handle client communication Plan and resolve issues in a prioritized order • Act as a primary point of contact for tickets till resolution Document issue resolution approach, unit test plan, and the test results. • Prepare FDD, TE040, and Training Manuals on new development activities. Required Skills Experience in Oracle Applications R12 implementation and support project • 5+ years of experience in Oracle Apps Must have at least 1 implementation experience in Oracle EBS Finance, with min 2 projects experience in Support. Must have experience in Order to Cash (O2C) and Procure to Pay (P2P) cycles Experience in the various phases of the project implementation lifecycle and knowledge of implementation methodology. Experience in Oracle Fusion applications will be a plus Should have excellent communication and analytical skills in understanding and troubleshooting the business needs Strong solution skills is a must and excellent communication and presentation skills are required Hands-on in documenting Functional Design Document, Test Scripts, Training Manuals. Support tech development, building testscripts, conducting application testing We are not looking for someone who is Not interested in working from the office Interested Candidate share me your updated resume : vpothnak@osidiital.com
Posted 2 months ago
12 - 20 years
20 - 35 Lacs
Chennai, Bengaluru, Hyderabad
Hybrid
Job Title: Oracle EBS Functional Consultant Experience Required: 12+ Years Job Location: Pan India Metro Cities (Bengaluru, Hyderabad, Mumbai, Pune, Chennai, Delhi NCR, Kolkata) Company: Oracle India Pvt Ltd Global Service Center (GSC) Employment Type: Full-time / Permanent Job Summary: Oracle Indias Global Service Center (GSC) is looking for a seasoned Oracle E-Business Suite (EBS) Functional Consultant with over 12 years of industry experience. The ideal candidate will have deep expertise in Oracle EBS functional modules, strong client-facing capabilities, and a track record of delivering complex implementations and support engagements. This is a key role that demands strong domain knowledge, functional leadership, and the ability to collaborate across global teams. Key Responsibilities: Lead functional design, configuration, testing, and deployment of Oracle EBS modules such as Financials (AP, AR, GL, FA), SCM (PO, INV, OM), or HCM. Conduct business requirement analysis and map client requirements to Oracle EBS functionality. Design and document to-be processes, functional specifications, and configuration documents. Engage in end-to-end implementation cycles, upgrades, rollouts, and support engagements. Collaborate with technical teams for RICEW development and system integration. Conduct functional testing, UAT support, and user training sessions. Act as SME (Subject Matter Expert) in customer workshops and solution demonstrations. Troubleshoot issues and provide functional support to clients in a timely manner. Ensure adherence to Oracle quality and delivery standards in all phases of project execution. Required Skills & Experience: 12+ years of functional consulting experience in Oracle EBS (R12 and/or 11i). Expertise in one or more EBS modules – Financials, SCM, HCM. Experience in global implementation and support projects across industries. Strong understanding of end-to-end business processes and Oracle standard functionalities. Ability to write functional documents, test cases, and user manuals. Proven ability to engage with business users, gather requirements, and drive process improvements. Excellent problem-solving skills with a strong focus on customer satisfaction. Effective communication, stakeholder management, and presentation skills. Willingness to work in a global delivery model and flexible shifts if required. Preferred Qualifications: Oracle Certified Implementation Specialist. Experience working in Oracle Cloud/Fusion applications is a plus. Exposure to Oracle AIM or OUM methodologies. Working knowledge of SQL for basic data validation. Travel: Occasional travel to client locations may be required. Work Mode: Hybrid or on-site as per project requirements.
Posted 3 months ago
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