Oracle Cloud Consultant

Oracle Product Lifecycle Management: Service Engineer

We are seeking a skilled professional to manage our Oracle Product Lifecycle Management module.

• Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH)
  
• Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support
  
• Perform API integration testing, configuring Oracle PDH application components
  
• Deliver post-production support/hypercare service
  
• Create custom reports using Oracle tools
  
• Perform Root cause analysis on recurring issues
  
• Execute Agile data migration processes
  
• Conduct quarterly configuration and patch validations/testing
  
• Analyze and prioritize support requests involving Oracle Fusion product life cycle
  configurations and customizations issues
• Perform initial assessment and customization component failures
  
• Coordinate post-production support/Hypercare requests
  
• Triage issues related to custom reports using oracle tools
  
• Manage incidents tickets for Agile data migration challenges
  
• Track and prioritize quarterly configuration and patch validations/testing requests
  

• Requirements:

• 5+ experience with Oracle Cloud PLM solutions
  
• Strong understanding of product lifecycle management principles
  
• Proficiency in Oracle PDH application configurations
  
• Knowledge of API integration and testing methodologies (patch testing)
  
• Experience with custom reports development using oracle tools
  
• Background in Agile data migration techniques
  
• Ability to validate and test system configuration and patches
  
• Excellent troubleshooting and problem solving skills
  
• Strong communication abilities with both technical and business stakeholders