Optical Sales Assistant

As a Sales Executive in an optical showroom, your role involves a variety of responsibilities to ensure excellent customer service and drive sales. Here is a breakdown of what is expected from you: - Greet and direct customers as they enter the showroom. - Provide accurate information about eyewear features, pricing, and after-sales services. - Answer customer questions regarding specific vision correction needs. - Conduct price and feature comparisons to assist customers in making purchasing decisions. - Cross-sell products to enhance customer experience and increase sales. - Ensure that racks are fully stocked with products. - Manage returns of merchandise as per the store's policies. - Collaborate with the Retail Sales Representatives team to deliver exceptional customer service, especially during peak hours. - Inform customers about discounts and special offers available in the store. - Collect and provide customer feedback to the Store Manager for continuous improvement. - Stay updated with the latest products in the optical industry. Qualifications required for this role: - Proven work experience as a Sales Executive in an optical showroom or a similar retail environment. - Understanding of the retail sales process and customer service principles. - Familiarity with different types of spectacles and their features. - Knowledge of consumer behavior principles to effectively cater to customer needs. In addition to the job responsibilities and qualifications, the company offers the following benefits: - Provident Fund Please note that the job type is full-time and permanent, requiring you to work day shifts. The preferred languages for communication are Tamil and English. The ideal candidate should have a Bachelor's degree and at least 1 year of sales experience. Immediate joiners are preferred for this position. The work location is in Tiruppur, Tamil Nadu, and the ability to commute or relocate to the area before starting work is necessary. This job description is tailored to provide you with insights into the role's expectations and the qualifications required for the position. As a Sales Executive in an optical showroom, your role involves a variety of responsibilities to ensure excellent customer service and drive sales. Here is a breakdown of what is expected from you: - Greet and direct customers as they enter the showroom. - Provide accurate information about eyewear features, pricing, and after-sales services. - Answer customer questions regarding specific vision correction needs. - Conduct price and feature comparisons to assist customers in making purchasing decisions. - Cross-sell products to enhance customer experience and increase sales. - Ensure that racks are fully stocked with products. - Manage returns of merchandise as per the store's policies. - Collaborate with the Retail Sales Representatives team to deliver exceptional customer service, especially during peak hours. - Inform customers about discounts and special offers available in the store. - Collect and provide customer feedback to the Store Manager for continuous improvement. - Stay updated with the latest products in the optical industry. Qualifications required for this role: - Proven work experience as a Sales Executive in an optical showroom or a similar retail environment. - Understanding of the retail sales process and customer service principles. - Familiarity with different types of spectacles and their features. - Knowledge of consumer behavior principles to effectively cater to customer needs. In addition to the job responsibilities and qualifications, the company offers the following benefits: - Provident Fund Please note that the job type is full-time and permanent, requiring you to work day shifts. The preferred languages for communication are Tamil and English. The ideal candidate should have a Bachelor's degree and at least 1 year of sales experience. Immediate joiners are preferred for this position. The work location is in Tiruppur, Tamil Nadu, and the ability to commute or relocate to the area before starting work is necessary. This job description is tailored to provide you with insights into the role's expectations and the qualifications required for the position.