Operations Representative

As a Customer Support Executive at Astrotalk, your role involves responding to client queries via email and chat, understanding their requirements, and providing them with timely solutions and alternatives. You will be responsible for addressing client complaints efficiently and offering product and service-related information to both current and potential clients. Key Responsibilities: - Respond to client queries through email and chat - Understand client requirements and provide suitable solutions - Resolve client complaints promptly and offer timely solutions and alternatives - Provide product and service-related information to current and potential clients Qualifications Required: - 1-3 years of experience in a support department - Minimum of 60% or higher in 10th and 12th grades - Bachelor's degree/Master's degree with no ongoing backlogs - Excellent communication and interpersonal skills in English and Hindi - Strong analytical skills and approach In addition to the above responsibilities and qualifications, Astrotalk offers benefits such as food provision, health insurance, and Provident Fund. The job is full-time with a rotational shift schedule. If you are interested in this position, you must possess the required qualifications and be willing to work in person at the specified work location. Additionally, you should be comfortable with rotational shifts and able to join immediately. Join Astrotalk as a Customer Support Executive and be part of a dynamic team dedicated to providing top-notch service to clients.,