Operations Manager - Supermarket - Kottayam

1. Operational Management

• Oversee day-to-day operations across three supermarket locations.
• Ensure each branch meets operational standards, including cleanliness, stocking, and customer service.
• Monitor inventory management to prevent stock shortages or overstocking.

2. Sales & Revenue Growth

• Develop and implement sales strategies to improve store revenue.
• Set sales targets and monitor performance across branches.
• Analyze sales data and suggest improvements.

3. Staff Management & Leadership

• Supervise and guide branch managers to achieve business goals.
• Conduct regular meetings with store managers to review performance.
• Ensure proper staffing levels and assist in hiring key personnel.

4. Customer Experience & Brand Management

• Ensure all stores provide excellent customer service.
• Handle escalated customer complaints or operational issues.
• Maintain consistency in branding, promotions, and marketing activities.

5. Financial & Cost Control

• Monitor expenses and profitability of each store.
• Approve budgets and control unnecessary costs.
• Ensure accurate financial reporting and cash handling practices.

Job Type: Full-time

Pay: ₹500,000.00 - ₹700,000.00 per year

Benefits:

• Provident Fund

Experience:

• Retail management: 10 years (Required)

Location:

• Kottayam, Kerala (Required)

Work Location: In person