Operations Manager/ Sr Manager (Merchant Channel)

4 - 8 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for managing offer roll-outs across the network of existing merchants. This role entails collaborating closely with internal teams, demonstrating strong project management skills, and maintaining a results-focused approach to ensure timely campaign launch and impact delivery. Your key responsibilities will include working with the merchant onboarding team to execute offers for eligible existing merchants, coordinating with merchant team stakeholders to identify and finalize the list of merchants for each campaign, collaborating with the design team to obtain creatives and ensure accurate deployment, overseeing deployment activities across all identified merchant locations, tracking campaign deployment progress, preparing regular status reports for stakeholders, identifying and escalating any bottlenecks to ensure smooth offer execution, and maintaining comprehensive deployment records for audit and performance analysis. To succeed in this role, you should have at least 5 years of experience in sales ops, program management, and campaign execution. Strong coordination and stakeholder management skills are essential, along with excellent attention to detail, organizational abilities, proficiency in MS Excel, Google Sheets, and basic reporting tools, and the ability to work under tight deadlines while managing multiple campaigns simultaneously. An educational background of any graduate degree or MBA is preferred for this position. Joining us will offer you a collaborative output-driven program that promotes cohesiveness across businesses through technology, enhances average revenue per user by increasing cross-sell opportunities, and provides valuable feedback from peer teams on your support of their goals. Earn respect from your peers and manager through your dedicated contributions. If you are the right fit for this role, we believe in creating wealth for you. With over 500 million registered users, 21 million merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit for deserving consumers and merchants. Join us in shaping India's largest digital lending story and be a part of this exciting journey!,

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