Operations Manager (Hub & Fulfilment - Cross Border)

You are an experienced Operations Manager specializing in Hub & Fulfilment, responsible for overseeing the execution of fulfilment workflows, international courier dispatches, and the development of cross-border logistics networks at Hyper, an innovative company focused on reimagining cross-border fulfilment for e-commerce. Your critical role involves managing the movement of goods from Indian sellers to customers abroad. Your daily responsibilities will include running hub operations, optimizing a 3-tier logistics network (First Mile, Mid Mile, Third Leg), coordinating international courier services, developing the cross-border network, ensuring documentation and compliance with export requirements, monitoring SLA & TAT, generating operational reports, and optimizing systems and processes in collaboration with product and tech teams. To excel in this role, you should possess 5-8 years of experience in e-commerce fulfilment, international courier logistics, or cross-border shipping operations, a strong understanding of air freight and global shipping flows, expertise in building multi-leg logistics operations, knowledge of export compliance requirements, hands-on experience with WMS/OMS tools and courier tech platforms, and a bachelor's degree in Logistics, Supply Chain, or a relevant field. You should be grounded in operations yet strategic in thinking, detail-oriented, data-literate, and thrive in dynamic execution environments. If you are motivated to contribute to building the infrastructure that will revolutionize Indian e-commerce on a global scale, this role at Hyper could be the perfect opportunity for you.,