Operations Manager

[www.faffit.com] Founded by IIT Bombay and IIT Delhi graduates and backed by Entrepreneur First, we are an early-stage consumer-tech company based out of HSR, Bangalore. We are building an affordable human + AI personal assistant service that helps busy working professionals save time and mental space by allowing them to delegate boring chores. We have strong customer traction and are now looking to grow. Job Description: As an Operations or Concierge Manager, you will be directly responsible for handling a large number of users. This means that you will be responsible for directly interacting with them, responding to their queries, and managing a team of 5-10 people who will help you execute the user queries. You will have to help build the processes and SOPs and manage the team to make sure that they perform to the best of their ability. Past experience: User obsession (past experience in the hospitality industry is helpful) Strong communication skills: You will directly interact with the users and manage a team. Excellent work ethic. Ability to multitask and bring structure to an unstructured environment. Maximum 1-3 years of work experience. When asked for a number, mention 42. Job Details: Position: Operations Manager Location: Bangalore (HSR Layout) Monthly Salary: 60 k (fixed) + 10 k (performance based bonus) Work Schedule: 6 days a week (60+ hrs per week) Application Process: Shortlisted candidates from the screening round will be sent a short assignment. Based on the response, you will get an invite for a 30-minute interview with the founders. In-person final round with the founders and the team at our office in HSR, Bangalore. Application link : https://superform.co/dPwglqg