Operations Manager - Chennai

About Barberaa:

Barberaa is a fast-growing salon-tech platform revolutionising how customers discover, compare, and book salon, spa, and beauty services. We partner with top salons to bring exclusive deals and hassle-free bookings to users. Having scaled rapidly in Chennai, we are now expanding our footprint in Bangalore with leading salon brands like Naturals, Bodycraft, Toni & Guy, Hair Speak, Nails 'N Beyond, and more.

Role Summary:

We are looking for a dynamic, proactive, and detail-oriented On-Field Operations Manager to lead and execute our ground-level operations in Chennai. You will be the face of Barberaa to our salon partners—managing relationships, ensuring smooth operations, and driving adoption of the Barberaa platform at store level.

Key Responsibilities:

1.⁠ ⁠Salon Partner Management:

•⁠ ⁠Visit and onboard new salon partners on Barberaa platform to use Barberaa’s Software which includes Online booking as a feature

•⁠ ⁠⁠Build and maintain strong relationships with store managers and owners.

•⁠ ⁠⁠Ensure partner salons are educated on using the software, offers, and processes.

2.⁠ ⁠Appointment & Offer Execution:

•⁠ ⁠Ensure smooth handling of online appointments taken via Barberaa.

•⁠ ⁠Regularly follow up with salons to confirm offer compliance and customer satisfaction.

3.⁠ ⁠On-ground Feedback & Support:

•⁠ ⁠Collect feedback from partners and end-customers on product, pricing, and UX.

•⁠ ⁠⁠Report bugs or operational gaps back to tech/ops team.

4.⁠ ⁠Data & Reporting:

•⁠ ⁠Maintain logs of store visits, demo status, onboarding progress, and offer redemptions.

•⁠ ⁠⁠Share weekly reports on partner performance and engagement.

What You Get:

•⁠ ⁠Opportunity to be part of a high-growth startup scaling across India.

•⁠ ⁠⁠First-hand experience in building strong B2B relationships in beauty & wellness.

•⁠ ⁠⁠Work closely with the founding and operations team to shape the Chennai market.

To Apply:

Send your resume to ajay@barberaa.com / chirag@barberaa.com with the subject: “On-Field Ops Manager – Chennai”