operations intern

Job Description

Key Responsibilities: Act as the primary point of contact for assigned customers, ensuring a seamless onboarding experience Engage with customers regularly through virtual meetings, calls, and emails to understand their needs and provide solutions Assist students and parents in effectively using NNIIT’s products and services Track customer progress , usage patterns, and address concerns proactively Ensure high customer retention rates by delivering exceptional support and guidance Gather customer feedback and collaborate with internal teams to enhance the product experience Identify opportunities for upselling and cross-selling additional services Manage and resolve customer issues efficiently to maintain high satisfaction levels Maintain accurate records of customer interactions and progress Conduct training sessions, webinars, and engagement activities to drive product adoption Job Type: Full-time Pay: ₹8,086.00 - ₹26,080.28 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 8977763692