Operations Head

You will be responsible for managing export operations efficiently in a time-sensitive environment. Strong math skills and knowledge of domestic and international geography are essential for this role. Additionally, you must possess excellent verbal and written communication skills. - Expertly handle export documentation, including Packing Lists and Bill of Lading (BL) Drafts, for ocean shipments. - Proactively communicate with internal and external stakeholders, such as Custom House Agents (CHAs), Freight Forwarders, Vendors, and Customers. - Assist in the selection of appropriate suppliers, monitor and improve supplier performance, and keep track of orders. - Collaborate with cross-functional departments to facilitate seamless export dispatches. - Liaise with customers and the sales team to arrange international shipments, monitor shipments in transit, and provide updates to customers. - Regularly update quotations database, coordinate with supplier relationship management team, and ensure accuracy of supplier information on the platform. - Provide daily reports and order updates to various teams. - Bachelor's degree in a relevant field - Minimum of 15 years of experience in operations, particularly in export documentation, stakeholder communication & procurement, customer interaction, and team handling - Strong math skills and knowledge of domestic and international geography - Excellent verbal and written communication skills,