OPERATIONS EXECUTIVE

Job Description

Job Description: As an Operations Executive in the logistics industry, you will play a crucial role in supporting the day-to-day operations of the company's logistics activities. Your responsibilities will include coordinating logistics processes, managing shipments, resolving operational issues, and ensuring the smooth execution of logistics operations to meet customer requirements and business objectives. Responsibilities: Coordinate and oversee logistics activities, including transportation, warehousing, inventory management, and distribution, to ensure timely and efficient delivery of goods and services. Monitor and track shipments, orders, and inventory levels to ensure accuracy, completeness, and compliance with customer requirements and service level agreements (SLAs). Liaise with internal departments, external vendors, carriers, and suppliers to coordinate logistics operations, resolve issues, and ensure smooth workflow and communication. Assist in the planning and scheduling of logistics activities, including route planning, load optimization, and resource allocation, to maximize efficiency and minimize costs. Ensure compliance with relevant laws, regulations, and industry standards governing logistics operations, including transportation regulations, safety standards, and customs requirements. Handle customer inquiries, requests, and complaints related to logistics operations, providing timely and effective solutions to ensure customer satisfaction and retention. Generate reports and analyze data related to logistics performance, including on-time delivery, order accuracy, inventory levels, and cost metrics, to identify trends, issues, and opportunities for improvement. Assist in the implementation of process improvements, efficiency initiatives, and best practices to optimize logistics operations, reduce costs, and enhance productivity. Provide support to the operations manager and senior management in strategic planning, decision-making, and project implementation related to logistics operations. Stay informed about industry trends, technological advancements, and best practices in logistics operations to drive innovation and continuous improvement. Job Type: Full-time Pay: ₹8,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Work Location: In person