Operations Executive

Role Overview

The Operations Executive will be responsible for overseeing daily operational tasks, ensuring competitive pricing strategies, maintaining reports, and facilitating smooth communication between clients and internal teams. The candidate should possess strong analytical skills, attention to detail, and excellent problem-solving abilities

Key Responsibilities1. Product Understanding & Market Analysis

• Develop a deep understanding of the company's product offerings and services.
• Regularly monitor and analyze market trends and competitor pricing strategies.
• Provide insights to improve pricing strategies and product positioning.

2. Pricing & Revenue Monitoring

• Track and update pricing structures based on market demand and competition.
• Ensure pricing strategies align with business objectives and profitability goals.
• Assist in calculating and maintaining revenue reports.

3. Performance & Data Management

• Maintain and update daily performance reports to track key operational metrics.
• Analyze operational data to identify areas for improvement and efficiency.
• Generate periodic reports for management to support decision-making.

4. Client Interaction & Query Resolution

• Handle client communication via emails and calls, ensuring prompt query resolution.
• Provide product-related information and support to clients effectively.
• Maintain strong relationships with clients by addressing concerns and ensuring satisfaction.

5. Team Coordination & Process Management

• Collaborate with cross-functional teams to ensure smooth workflow and efficient operations.
• Coordinate with internal departments for seamless execution of business strategies.
• Assist in streamlining operational processes for improved efficiency.

Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, Operations Management, or B.com, BMM, BMS..
• Skills Required:
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Excel, Google Sheets, and reporting tools.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Detail-oriented with strong organizational skills.

Job Type: Full-time

Pay: ₹20,675.61 - ₹33,368.70 per month

Benefits:

• Provident Fund

Work Location: In person