Daksha Group is looking for a dedicated and proactive Customer Support Executive to join our growing team. The ideal candidate will handle customer queries across multiple channels including WhatsApp, calls, and emails, ensuring a high level of customer satisfaction. A minimum typing speed of 25 words per minute is mandatory for effective handling of chat support and CRM systems. Key Responsibilities: Respond promptly to customer inquiries via WhatsApp, phone calls, and emails. Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. Maintain accurate customer interaction records in internal systems. Guide customers regarding order placement, shipment status, returns, and product information. Coordinate with other departments such as logistics, sales, and marketing to resolve customer issues. Assist in documenting FAQs and standard responses to improve customer communication. Maintain professional communication and uphold the brand’s image in every interaction. Escalate complex issues to the Assistant Manager when necessary. Ensure adherence to quality and performance standards set by Daksha Group. Skills and Qualifications: Minimum typing speed of 25 words per minute (Typing test may be conducted). Excellent verbal and written communication skills in English and regional languages (Tamil, Malayalam preferred) . Basic computer literacy and familiarity with CRM tools, WhatsApp Business, and Microsoft Excel. Patience, empathy, and strong problem-solving skills. Ability to multitask and manage time effectively. Prior experience in customer service or related field is an advantage. Benefits: Friendly and supportive work environment. Performance-based bonuses. Opportunities for internal career growth. Flexible, no-target work culture. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person
Daksha Group is looking for a dedicated and proactive Customer Support Executive to join our growing team. The ideal candidate will handle customer queries across multiple channels including WhatsApp, calls, and emails, ensuring a high level of customer satisfaction. A minimum typing speed of 25 words per minute is mandatory for effective handling of chat support and CRM systems. Key Responsibilities: Respond promptly to customer inquiries via WhatsApp, phone calls, and emails. Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. Maintain accurate customer interaction records in internal systems. Guide customers regarding order placement, shipment status, returns, and product information. Coordinate with other departments such as logistics, sales, and marketing to resolve customer issues. Assist in documenting FAQs and standard responses to improve customer communication. Maintain professional communication and uphold the brand’s image in every interaction. Escalate complex issues to the Assistant Manager when necessary. Ensure adherence to quality and performance standards set by Daksha Group. Skills and Qualifications: Minimum typing speed of 25 words per minute (Typing test may be conducted). Excellent verbal and written communication skills in English and regional languages (Tamil, Malayalam preferred) . Basic computer literacy and familiarity with CRM tools, WhatsApp Business, and Microsoft Excel. Patience, empathy, and strong problem-solving skills. Ability to multitask and manage time effectively. Prior experience in customer service or related field is an advantage. Benefits: Friendly and supportive work environment. Performance-based bonuses. Opportunities for internal career growth. Flexible, no-target work culture. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person
About the Role: We are looking for a skilled and innovative Cosmetic Chemist to join our R&D team at Daksha Organics. You will be responsible for developing and testing skin care formulations such as sunscreen, aloe vera gel, and other herbal-based topical products. Key Responsibilities: Formulate and test skincare products in compliance with regulatory and safety guidelines. Develop stable, effective, and market-ready prototypes. Conduct ingredient compatibility tests and monitor pH, viscosity, and stability. Maintain detailed documentation of trials, revisions, and final formulas. Coordinate with the microbiologist and lab assistant for testing and sampling. Stay updated on cosmetic trends and innovative actives (especially herbal and Ayurvedic ingredients). Requirements: Bachelor’s/Master’s degree in Cosmetic Science, Pharmaceutical Chemistry, or related fields. Minimum 2–3 years of hands-on formulation experience in cosmetics or personal care. Experience in formulating herbal/natural products is a strong advantage. Sound knowledge of cosmetic ingredients and lab procedures. Strong analytical and documentation skills. Job Type: Permanent Pay: ₹25,000.00 - ₹37,000.00 per month Schedule: Day shift Work Location: In person
About the Role: Daksha Organics is hiring a Microbiologist to assist in ensuring the microbial safety and shelf-life stability of skincare formulations such as sunscreen and gels. Key Responsibilities: Conduct microbial limit testing (TVC, yeast, mold, pathogens) of skincare products. Perform environmental monitoring of lab and equipment. Support preservative efficacy testing (PET/challenge tests). Document and analyze results with clarity. Work alongside the formulation chemist during trial batch validations. Requirements: B.Sc. / M.Sc. in Microbiology or related discipline. 1–2 years of experience in microbiological testing of cosmetics/pharmaceuticals preferred. Knowledge of testing standards (BIS/IS, ISO, etc.) for skincare products. Ability to maintain aseptic technique and lab protocols. Accuracy in sample handling and reporting. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
About the Role: We are looking for a skilled and innovative Cosmetic Chemist to join our R&D team at Daksha Organics. You will be responsible for developing and testing skin care formulations such as sunscreen, aloe vera gel, and other herbal-based topical products. Key Responsibilities: Formulate and test skincare products in compliance with regulatory and safety guidelines. Develop stable, effective, and market-ready prototypes. Conduct ingredient compatibility tests and monitor pH, viscosity, and stability. Maintain detailed documentation of trials, revisions, and final formulas. Coordinate with the microbiologist and lab assistant for testing and sampling. Stay updated on cosmetic trends and innovative actives (especially herbal and Ayurvedic ingredients). Requirements: Bachelor’s/Master’s degree in Cosmetic Science, Pharmaceutical Chemistry, or related fields. Minimum 2–3 years of hands-on formulation experience in cosmetics or personal care. Experience in formulating herbal/natural products is a strong advantage. Sound knowledge of cosmetic ingredients and lab procedures. Strong analytical and documentation skills. Job Type: Permanent Pay: ₹25,000.00 - ₹37,000.00 per month Schedule: Day shift Work Location: In person
About the Role: Daksha Organics is hiring a Microbiologist to assist in ensuring the microbial safety and shelf-life stability of skincare formulations such as sunscreen and gels. Key Responsibilities: Conduct microbial limit testing (TVC, yeast, mold, pathogens) of skincare products. Perform environmental monitoring of lab and equipment. Support preservative efficacy testing (PET/challenge tests). Document and analyze results with clarity. Work alongside the formulation chemist during trial batch validations. Requirements: B.Sc. / M.Sc. in Microbiology or related discipline. 1–2 years of experience in microbiological testing of cosmetics/pharmaceuticals preferred. Knowledge of testing standards (BIS/IS, ISO, etc.) for skincare products. Ability to maintain aseptic technique and lab protocols. Accuracy in sample handling and reporting. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Job Description: Chat Support Executive (Tamil Speaking) Location: Daksha Group Corporate Office, Alappuzha Eligibility Criteria: Age Range: 21–32 years Education: Minimum bachelor's degree with proficiency in computer applications Language Skills: Fluency in Tamil (spoken and written) is mandatory Typing Skills: Minimum typing speed of 25 words per minute Work Environment: This is an on-site role, not a work-from-home position Preferred Traits: Hardworking and smart individuals Job Summary: We are looking for Tamil-speaking candidates to join our team as Chat Support Executives. The ideal candidate will handle customer queries and orders efficiently while ensuring excellent service delivery. Key Responsibilities: Manage customer interactions via WhatsApp and other chat platforms, primarily in Tamil Handle the order-taking process with accuracy and attention to detail Provide quick and effective resolutions to customer inquiries Maintain and update customer and order records systematically Collaborate with the team to enhance overall customer satisfaction Who Should Apply: This role is perfect for individuals who are fluent in Tamil, have excellent communication skills, and can work effectively in a professional office environment. If you are passionate about customer service and thrive in fast-paced settings, we encourage you to apply. Join our team and help us deliver outstanding customer service at Daksha Group! Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹16,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Work Location: In person
Remote Customer Support Executive Company: Daksha Group Location: Remote (India-based candidates only) Work Type: Full-Time, Work from Home Working Hours Timings: 9:00 AM to 6:00 PM Days: Monday to Sunday Weekly Off: One rotational day off per week Job Responsibilities Provide customer support through chat, WhatsApp, email, and calls as required. Handle inquiries, complaints, and feedback in a professional and timely manner. Maintain accurate records of customer interactions and transactions. Coordinate with internal teams for order issues, follow-ups, and escalations. Support documentation, entry of complaint data, and tracking resolution timelines. Required Skills Language Proficiency: Must be proficient in Hindi and English – both written and spoken . Typing Speed: Good typing speed is an added advantage. Communication: Clear and courteous communication skills with a customer-first approach. Tech Savvy: Must be comfortable using WhatsApp Web, Google Sheets, CRM tools, and email platforms. Eligibility Criteria Experience: Prior experience in customer support roles will be preferred . Device Requirement: Must have a personal laptop and stable internet connection. Education: Minimum 12th pass; Graduate preferred. Perks & Benefits Work-from-home flexibility Opportunity to grow within the organization Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Internet reimbursement Work from home Language: Hindi (Required) English (Required) Work Location: Remote
Remote Customer Support Executive Company: Daksha Group Location: Remote (India-based candidates only) Work Type: Full-Time, Work from Home Working Hours Timings: 9:00 AM to 6:00 PM Days: Monday to Sunday Weekly Off: One rotational day off per week Job Responsibilities Provide customer support through chat, WhatsApp, email, and calls as required. Handle inquiries, complaints, and feedback in a professional and timely manner. Maintain accurate records of customer interactions and transactions. Coordinate with internal teams for order issues, follow-ups, and escalations. Support documentation, entry of complaint data, and tracking resolution timelines. Required Skills Language Proficiency: Must be proficient in Hindi and English – both written and spoken . Typing Speed: Good typing speed is an added advantage. Communication: Clear and courteous communication skills with a customer-first approach. Tech Savvy: Must be comfortable using WhatsApp Web, Google Sheets, CRM tools, and email platforms. Eligibility Criteria Experience: Prior experience in customer support roles will be preferred . Device Requirement: Must have a personal laptop and stable internet connection. Education: Minimum 12th pass; Graduate preferred. Perks & Benefits Work-from-home flexibility Opportunity to grow within the organization Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Internet reimbursement Work from home Language: Hindi (Required) English (Required) Work Location: Remote
Be a part of a growing young brand and join our vibrant customer support team! We are looking for a fluent English-speaking Telecaller who can effectively communicate with our customers and support our sales and service operations. Knowledge of Hindi is an added advantage. Responsibilities: Handle inbound and outbound calls in English Provide product and service information to customers Address customer queries and resolve issues efficiently Maintain call logs and update customer records Support sales and marketing campaigns over the phone Requirements: Excellent communication skills in English (spoken & written) Hindi language skills will be an added advantage Friendly and confident phone manner Basic computer skills (emails, CRM data entry) Ability to work full-time from our Alappuzha corporate office Prior telecalling or customer service experience preferred (not mandatory) Why Join Us: Be part of a growing young brand with multiple fast-growing businesses Supportive team and positive work environment Skill-building and growth opportunities in sales & communication Job Type: Full-time Pay: ₹14,000.00 - ₹18,000.00 per month Language: Hindi (Required) English (Required) Work Location: In person
What We’re Looking For: Strong sense of creativity and attention to detail Ability to adapt to different design styles and brand identities Willingness to accept feedback and improve designs Proficiency in design tools (Adobe Photoshop, Adobe Illustrator, Canva, etc.) Video editing skills (added advantage) Basic knowledge of social media marketing (added advantage) Ability to work from our corporate office in Alappuzha Responsibilities: Design graphics for social media, ads, product packaging, and marketing campaigns Brainstorm and develop new visual concepts Edit short videos/reels for social media Coordinate with the marketing team to ensure brand consistency Manage multiple projects and meet deadlines Why Join Us: Opportunity to work with multiple growing brands Supportive and growth-driven environment Space to express your creativity and evolve your skills Exposure to marketing strategies and campaigns Job Types: Full-time, Contractual / Temporary Contract length: 3 months Pay: ₹12,000.00 - ₹18,000.00 per month Experience: Adobe Illustrator: 1 year (Required) Work Location: In person
Be a part of a growing young brand and help us scale our presence online! We are looking for a creative and result-driven Social Media Marketing Executive to manage and grow our brand presence. If you have a passion for digital marketing and at least 2 years of proven experience , this is your chance to shine. Responsibilities: Plan, create, and execute marketing campaigns on Facebook Ads Google Ads Instagram and other social platforms Strategize and schedule content to drive engagement and conversions Analyze campaign performance and generate reports Research trends, audience behavior, and competitor strategies Collaborate with design and content teams for creatives and copy Maintain brand voice and consistency across platforms Requirements: Minimum 2 years of experience in Social Media & Digital Marketing Strong understanding of paid ads (Facebook & Google Ads) Knowledge of SEO and content optimization (added advantage) Basic graphic/video editing skills (added advantage) Creative mindset with data-driven decision-making skills Ability to work full-time from our Alappuzha corporate office Why Join Us: Be a part of a growing young brand with big ambitions Work with multiple growing brands under one roof Opportunity to implement your creative strategies Growth-focused environment with continuous learning Exposure to both organic and paid marketing campaigns Job Type: Full-time Pay: ₹12,500.00 - ₹30,000.00 per month Experience: Facebook Advertising: 2 years (Required) Work Location: In person
Be a part of a growing young brand and join our vibrant customer support team! We are looking for a fluent English-speaking Telecaller who can effectively communicate with our customers and support our sales and service operations. Knowledge of Hindi is an added advantage. Responsibilities: Handle inbound and outbound calls in English Provide product and service information to customers Address customer queries and resolve issues efficiently Maintain call logs and update customer records Support sales and marketing campaigns over the phone Requirements: Excellent communication skills in English (spoken & written) Hindi language skills will be an added advantage Friendly and confident phone manner Basic computer skills (emails, CRM data entry) Ability to work full-time from our Alappuzha corporate office Prior telecalling or customer service experience preferred (not mandatory) Why Join Us: Be part of a growing young brand with multiple fast-growing businesses Supportive team and positive work environment Skill-building and growth opportunities in sales & communication Job Type: Full-time Pay: ₹14,000.00 - ₹18,000.00 per month Language: Hindi (Required) English (Required) Work Location: In person
What We’re Looking For: Strong sense of creativity and attention to detail Ability to adapt to different design styles and brand identities Willingness to accept feedback and improve designs Proficiency in design tools (Adobe Photoshop, Adobe Illustrator, Canva, etc.) Video editing skills (added advantage) Basic knowledge of social media marketing (added advantage) Ability to work from our corporate office in Alappuzha Responsibilities: Design graphics for social media, ads, product packaging, and marketing campaigns Brainstorm and develop new visual concepts Edit short videos/reels for social media Coordinate with the marketing team to ensure brand consistency Manage multiple projects and meet deadlines Why Join Us: Opportunity to work with multiple growing brands Supportive and growth-driven environment Space to express your creativity and evolve your skills Exposure to marketing strategies and campaigns Job Types: Full-time, Contractual / Temporary Contract length: 3 months Pay: ₹12,000.00 - ₹18,000.00 per month Experience: Adobe Illustrator: 1 year (Required) Work Location: In person
Be a part of a growing young brand and help us scale our presence online! We are looking for a creative and result-driven Social Media Marketing Executive to manage and grow our brand presence. If you have a passion for digital marketing and at least 2 years of proven experience , this is your chance to shine. Responsibilities: Plan, create, and execute marketing campaigns on Facebook Ads Google Ads Instagram and other social platforms Strategize and schedule content to drive engagement and conversions Analyze campaign performance and generate reports Research trends, audience behavior, and competitor strategies Collaborate with design and content teams for creatives and copy Maintain brand voice and consistency across platforms Requirements: Minimum 2 years of experience in Social Media & Digital Marketing Strong understanding of paid ads (Facebook & Google Ads) Knowledge of SEO and content optimization (added advantage) Basic graphic/video editing skills (added advantage) Creative mindset with data-driven decision-making skills Ability to work full-time from our Alappuzha corporate office Why Join Us: Be a part of a growing young brand with big ambitions Work with multiple growing brands under one roof Opportunity to implement your creative strategies Growth-focused environment with continuous learning Exposure to both organic and paid marketing campaigns Job Type: Full-time Pay: ₹12,500.00 - ₹30,000.00 per month Experience: Facebook Advertising: 2 years (Required) Work Location: In person