Daksha Group is looking for a dedicated and proactive Customer Support Executive to join our growing team. The ideal candidate will handle customer queries across multiple channels including WhatsApp, calls, and emails, ensuring a high level of customer satisfaction. A minimum typing speed of 25 words per minute is mandatory for effective handling of chat support and CRM systems. Key Responsibilities: Respond promptly to customer inquiries via WhatsApp, phone calls, and emails. Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. Maintain accurate customer interaction records in internal systems. Guide customers regarding order placement, shipment status, returns, and product information. Coordinate with other departments such as logistics, sales, and marketing to resolve customer issues. Assist in documenting FAQs and standard responses to improve customer communication. Maintain professional communication and uphold the brand’s image in every interaction. Escalate complex issues to the Assistant Manager when necessary. Ensure adherence to quality and performance standards set by Daksha Group. Skills and Qualifications: Minimum typing speed of 25 words per minute (Typing test may be conducted). Excellent verbal and written communication skills in English and regional languages (Tamil, Malayalam preferred) . Basic computer literacy and familiarity with CRM tools, WhatsApp Business, and Microsoft Excel. Patience, empathy, and strong problem-solving skills. Ability to multitask and manage time effectively. Prior experience in customer service or related field is an advantage. Benefits: Friendly and supportive work environment. Performance-based bonuses. Opportunities for internal career growth. Flexible, no-target work culture. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

Daksha Group is looking for a dedicated and proactive Customer Support Executive to join our growing team. The ideal candidate will handle customer queries across multiple channels including WhatsApp, calls, and emails, ensuring a high level of customer satisfaction. A minimum typing speed of 25 words per minute is mandatory for effective handling of chat support and CRM systems. Key Responsibilities: Respond promptly to customer inquiries via WhatsApp, phone calls, and emails. Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. Maintain accurate customer interaction records in internal systems. Guide customers regarding order placement, shipment status, returns, and product information. Coordinate with other departments such as logistics, sales, and marketing to resolve customer issues. Assist in documenting FAQs and standard responses to improve customer communication. Maintain professional communication and uphold the brand’s image in every interaction. Escalate complex issues to the Assistant Manager when necessary. Ensure adherence to quality and performance standards set by Daksha Group. Skills and Qualifications: Minimum typing speed of 25 words per minute (Typing test may be conducted). Excellent verbal and written communication skills in English and regional languages (Tamil, Malayalam preferred) . Basic computer literacy and familiarity with CRM tools, WhatsApp Business, and Microsoft Excel. Patience, empathy, and strong problem-solving skills. Ability to multitask and manage time effectively. Prior experience in customer service or related field is an advantage. Benefits: Friendly and supportive work environment. Performance-based bonuses. Opportunities for internal career growth. Flexible, no-target work culture. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

About the Role: We are looking for a skilled and innovative Cosmetic Chemist to join our R&D team at Daksha Organics. You will be responsible for developing and testing skin care formulations such as sunscreen, aloe vera gel, and other herbal-based topical products. Key Responsibilities: Formulate and test skincare products in compliance with regulatory and safety guidelines. Develop stable, effective, and market-ready prototypes. Conduct ingredient compatibility tests and monitor pH, viscosity, and stability. Maintain detailed documentation of trials, revisions, and final formulas. Coordinate with the microbiologist and lab assistant for testing and sampling. Stay updated on cosmetic trends and innovative actives (especially herbal and Ayurvedic ingredients). Requirements: Bachelor’s/Master’s degree in Cosmetic Science, Pharmaceutical Chemistry, or related fields. Minimum 2–3 years of hands-on formulation experience in cosmetics or personal care. Experience in formulating herbal/natural products is a strong advantage. Sound knowledge of cosmetic ingredients and lab procedures. Strong analytical and documentation skills. Job Type: Permanent Pay: ₹25,000.00 - ₹37,000.00 per month Schedule: Day shift Work Location: In person

About the Role: Daksha Organics is hiring a Microbiologist to assist in ensuring the microbial safety and shelf-life stability of skincare formulations such as sunscreen and gels. Key Responsibilities: Conduct microbial limit testing (TVC, yeast, mold, pathogens) of skincare products. Perform environmental monitoring of lab and equipment. Support preservative efficacy testing (PET/challenge tests). Document and analyze results with clarity. Work alongside the formulation chemist during trial batch validations. Requirements: B.Sc. / M.Sc. in Microbiology or related discipline. 1–2 years of experience in microbiological testing of cosmetics/pharmaceuticals preferred. Knowledge of testing standards (BIS/IS, ISO, etc.) for skincare products. Ability to maintain aseptic technique and lab protocols. Accuracy in sample handling and reporting. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

About the Role: We are looking for a skilled and innovative Cosmetic Chemist to join our R&D team at Daksha Organics. You will be responsible for developing and testing skin care formulations such as sunscreen, aloe vera gel, and other herbal-based topical products. Key Responsibilities: Formulate and test skincare products in compliance with regulatory and safety guidelines. Develop stable, effective, and market-ready prototypes. Conduct ingredient compatibility tests and monitor pH, viscosity, and stability. Maintain detailed documentation of trials, revisions, and final formulas. Coordinate with the microbiologist and lab assistant for testing and sampling. Stay updated on cosmetic trends and innovative actives (especially herbal and Ayurvedic ingredients). Requirements: Bachelor’s/Master’s degree in Cosmetic Science, Pharmaceutical Chemistry, or related fields. Minimum 2–3 years of hands-on formulation experience in cosmetics or personal care. Experience in formulating herbal/natural products is a strong advantage. Sound knowledge of cosmetic ingredients and lab procedures. Strong analytical and documentation skills. Job Type: Permanent Pay: ₹25,000.00 - ₹37,000.00 per month Schedule: Day shift Work Location: In person

About the Role: Daksha Organics is hiring a Microbiologist to assist in ensuring the microbial safety and shelf-life stability of skincare formulations such as sunscreen and gels. Key Responsibilities: Conduct microbial limit testing (TVC, yeast, mold, pathogens) of skincare products. Perform environmental monitoring of lab and equipment. Support preservative efficacy testing (PET/challenge tests). Document and analyze results with clarity. Work alongside the formulation chemist during trial batch validations. Requirements: B.Sc. / M.Sc. in Microbiology or related discipline. 1–2 years of experience in microbiological testing of cosmetics/pharmaceuticals preferred. Knowledge of testing standards (BIS/IS, ISO, etc.) for skincare products. Ability to maintain aseptic technique and lab protocols. Accuracy in sample handling and reporting. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

Job Description: Chat Support Executive (Tamil Speaking) Location: Daksha Group Corporate Office, Alappuzha Eligibility Criteria: Age Range: 21–32 years Education: Minimum bachelor's degree with proficiency in computer applications Language Skills: Fluency in Tamil (spoken and written) is mandatory Typing Skills: Minimum typing speed of 25 words per minute Work Environment: This is an on-site role, not a work-from-home position Preferred Traits: Hardworking and smart individuals Job Summary: We are looking for Tamil-speaking candidates to join our team as Chat Support Executives. The ideal candidate will handle customer queries and orders efficiently while ensuring excellent service delivery. Key Responsibilities: Manage customer interactions via WhatsApp and other chat platforms, primarily in Tamil Handle the order-taking process with accuracy and attention to detail Provide quick and effective resolutions to customer inquiries Maintain and update customer and order records systematically Collaborate with the team to enhance overall customer satisfaction Who Should Apply: This role is perfect for individuals who are fluent in Tamil, have excellent communication skills, and can work effectively in a professional office environment. If you are passionate about customer service and thrive in fast-paced settings, we encourage you to apply. Join our team and help us deliver outstanding customer service at Daksha Group! Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹16,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 1 year (Preferred) Work Location: In person

Remote Customer Support Executive Company: Daksha Group Location: Remote (India-based candidates only) Work Type: Full-Time, Work from Home Working Hours Timings: 9:00 AM to 6:00 PM Days: Monday to Sunday Weekly Off: One rotational day off per week Job Responsibilities Provide customer support through chat, WhatsApp, email, and calls as required. Handle inquiries, complaints, and feedback in a professional and timely manner. Maintain accurate records of customer interactions and transactions. Coordinate with internal teams for order issues, follow-ups, and escalations. Support documentation, entry of complaint data, and tracking resolution timelines. Required Skills Language Proficiency: Must be proficient in Hindi and English – both written and spoken . Typing Speed: Good typing speed is an added advantage. Communication: Clear and courteous communication skills with a customer-first approach. Tech Savvy: Must be comfortable using WhatsApp Web, Google Sheets, CRM tools, and email platforms. Eligibility Criteria Experience: Prior experience in customer support roles will be preferred . Device Requirement: Must have a personal laptop and stable internet connection. Education: Minimum 12th pass; Graduate preferred. Perks & Benefits Work-from-home flexibility Opportunity to grow within the organization Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Internet reimbursement Work from home Language: Hindi (Required) English (Required) Work Location: Remote

Remote Customer Support Executive Company: Daksha Group Location: Remote (India-based candidates only) Work Type: Full-Time, Work from Home Working Hours Timings: 9:00 AM to 6:00 PM Days: Monday to Sunday Weekly Off: One rotational day off per week Job Responsibilities Provide customer support through chat, WhatsApp, email, and calls as required. Handle inquiries, complaints, and feedback in a professional and timely manner. Maintain accurate records of customer interactions and transactions. Coordinate with internal teams for order issues, follow-ups, and escalations. Support documentation, entry of complaint data, and tracking resolution timelines. Required Skills Language Proficiency: Must be proficient in Hindi and English – both written and spoken . Typing Speed: Good typing speed is an added advantage. Communication: Clear and courteous communication skills with a customer-first approach. Tech Savvy: Must be comfortable using WhatsApp Web, Google Sheets, CRM tools, and email platforms. Eligibility Criteria Experience: Prior experience in customer support roles will be preferred . Device Requirement: Must have a personal laptop and stable internet connection. Education: Minimum 12th pass; Graduate preferred. Perks & Benefits Work-from-home flexibility Opportunity to grow within the organization Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Internet reimbursement Work from home Language: Hindi (Required) English (Required) Work Location: Remote