Posted:1 hour ago|
Platform:
Work from Office
Full Time
Job Title: Operations Executive with minimum 2 years of Experience Location: Sector 70, IMT, Faridabad Salary: INR 20,000 per month (in-hand) Key Responsibilities: Airbnb Property Management Handle all communication with potential and confirmed guests on the Airbnb platform Assist with check-in coordination and ensure a smooth guest experience Supervise the property before each check-in to ensure readiness and cleanliness Manage and coordinate housekeeping staff, ensuring timely and quality upkeep Address guest concerns during their stay (if any), ensuring quick resolution Real Estate Sales Operations Maintain and update the CRM system regularly with leads, follow-ups, and status updates Track performance metrics within the CRM and keep records organized and up-to-date Coordinate with the sales team for lead inputs, closures, and CRM hygiene Ensure smooth flow of communication between the sales team and backend operations General Operational Support Be available and responsive for on-ground support and coordination as required Manage assigned operational responsibilities across both verticals efficiently Key Requirements: Strong communication skills (written and spoken English and Hindi) Basic knowledge of platforms like Airbnb and CRM tools (training will be provided if required) Ability to manage time and tasks efficiently and work independently Prior experience in hospitality or real estate (preferred but not mandatory) Must be based in or willing to commute to Faridabad, Sector 70, IMT Work Schedule: 6 days a week , full-time Working hours: As per operational requirement (general schedule to be shared at the time of joining)
Pivotal Royal Heritage
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