Operations Executive

Company: House of EdTech
Location: Kolkata (Work From Office)
Salary: Up to ₹4.2 LPA Fixed + Up to ₹1.8 LPA Variable
Experience: 0–2 Years
Start Date: To Be Decided

About House of EdTech:
At House of EdTech (Goenka Kachave LLP), we don’t just educate—we empower! Founded by IIT Kharagpur alumni, we have transformed the careers of millions through our cutting-edge courses in AI Tools, Stock Market, Personal Finance, Data Science, and MS Office.

With 1000+ employees, 10+ offices across India, and ₹350 Cr+ ARR, we are expanding our team in Kolkata—and we’re looking for Operations Executives to join us!

If you have a passion for sales, a go-getter attitude, and the drive to succeed, this is your chance to be part of a high-energy team and skyrocket your career!

Role: Operations Executive
Roles & Responsibilities

1. Webinar & Tech Support

• Coordinate and manage live webinars, ensuring smooth execution and presenter readiness
  
• Provide real-time technical support for audio, video, or connectivity issues
  
• Maintain accurate attendance and feedback records
  
Audit webinar quality and suggest improvements

2. Technical Support

• Troubleshoot software, platform, and connectivity issues
  
Maintain a knowledge base for recurring problems

3. Operations Support

• Respond to participant queries via email and chat
  
Support onboarding and gather feedback for service enhancement

4. Data Maintenance

• Update and manage participant databases, attendance, and feedback logs
  
• Ensure data accuracy and generate reports
  
Collaborate with teams to resolve discrepancies

5. Process Improvement

• Stay updated on educational technology trends
  
• Suggest and implement workflow improvements
  
Participate in training and upskilling initiatives

Candidate Requirements

Required Skills

• Strong written and verbal communication in English
  
• Proficiency in MS Excel/Google Sheets and MS Word/Google Docs
  
Problem-solving skills, especially in technical troubleshooting

Preferred (Not Mandatory)

• Basic knowledge of SQL, APIs, or AI concepts
  
Prior experience in operations or data management

Education

Other

About House of EdTech

House of EdTech (Goenka Kachave LLP) is a leading EdTech company in India with over 350 professionals. We operate various upskilling platforms, including:

• SpringPAD
  
• Be10x
  
• ProfitUNI
  
• Office Master
  
• Mad About Sports
  
Dr. Finance

We are a rapidly growing company driving AI-enabled education with a ₹100 Cr+ footprint.

Why Join Us

• Rapid career growth with mentorship and learning opportunities
  
• Performance-based incentives
  
• High-energy, ambitious work environment
  
Opportunity to make a real impact in learners' careers

Apply Now to Begin Your Career with House of EdTech