Operations Executive – Education Industry

Job Summary: We are looking for a proactive and detail-oriented Operations Executive with experience in the education industry . The ideal candidate will handle daily operational activities, student coordination, fee management, and support functions, ensuring smooth functioning of academic and administrative tasks. Key Responsibilities: Student Fee Collection & Management: Oversee timely collection of fees and maintain accurate financial records. Student Grievance Handling: Respond to and resolve student issues with professionalism and empathy. Reporting: Prepare regular reports related to collections, student feedback, batch schedules, and attendance. Batch Scheduling: Plan, organize, and coordinate class/batch schedules with faculty and academic teams. Student Activities: Support and manage student-related events, workshops, and extracurricular activities. Documentation: Ensure proper documentation and maintain up-to-date student records and databases. Required Skills: 1 to 2 years of experience in operations, preferably in an educational institution or training center . Strong knowledge of Advanced Excel (VLOOKUP, Pivot Tables, Charts, etc.). Proficient in MS Office (Excel, Word, PowerPoint, Outlook). Excellent communication skills – both verbal and written. Strong organizational and problem-solving skills. Ability to multitask and meet deadlines in a dynamic environment. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person