Operations Cum Relationship Manager

Company Description

Care Nest [A Brand of KGSS] is a dedicated home healthcare and nursing agency committed to delivering high-quality care services. Our mission is to bridge the gap between skilled care professionals and those in need of compassionate care at home. Our team of trained and certified caregivers ensures that every patient receives personalized attention, enhancing their comfort, health, and well-being. We focus on excellence and are known as "A KEY TO GOLDEN YEARS."

Role Description

This is a full-time on-site role for an Operations Cum Relationship Manager located in Bariatu. The Operations Cum Relationship Manager will be responsible for overseeing day-to-day operations, managing staff scheduling, and ensuring the quality of care services. Duties also include building and maintaining relationships with patients and their families, coordinating between different departments, and ensuring compliance with health care regulations. The role requires effective communication, problem-solving skills, and attention to detail.

Qualifications

• Experience in operations management and staff scheduling
• Skills in relationship management and customer service
• Knowledge of healthcare regulations and compliance
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Bachelor's degree in Health Management, Business Administration, or related field
• Experience in the healthcare industry is a plus
• Ability to work on-site in Bariatu